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Joanne Garza is a seasoned professional with extensive experience in the financial sector. As a Director at USAA, she has been instrumental in driving business process improvements, leveraging her expertise in project management to deliver results-driven solutions. Joanne holds a Master of Business Administration degree from Western Governors University and a Bachelor's degree from the University of the Incarnate Word.

Credentials

  • Root Cause Analysis: Getting to the Root of Business Problems
    LinkedIn
    Apr, 2023
    - Apr, 2026
  • Agile at Work: Building Your Agile Team
    LinkedIn
    Apr, 2022
    - Apr, 2026
  • Agile at Work: Driving Productive Agile Meetings
    LinkedIn
    Apr, 2022
    - Apr, 2026
  • Project Management Professional (PMP)®
    Project Management Institute
    Dec, 2019
    - Apr, 2026
  • Certified SAFe® 4 Agilist
    Scaled Agile Inc

Experience

    • Director Bank Business Process Consultant
      • Dec 2017 - Present

Education

  • 2022 - 2024
    Western Governors University
    Master of Business Administration - MBA
  • University of the Incarnate Word
    Bachelor's degree

Suggested Services

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Industry Focus. “Financial Services”

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