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Joanne Ruelo

Exam Proctor and Technical Support Representative at OfficePartners360

Intro Book

Technical support specialist with experience in customer service and online assistance.

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Location

Northern Mindanao, Philippines, PH

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Rate

This rate is determined by the professional's skill set, client collaboration, experience and appearance on lineups.

$25.0

Hourly Rate

How This Rate is Calculated

Okay, let’s tackle this. So Joanne has various entry-level experience in customer service and technical support. Her role at Concentrix, Inc. is a good starting point, but the duration is only 4 years. She also worked as a service crew at Kentucky Fried Chicken, which is a different industry. Her education is in accountancy, not directly related to technical support. Considering her limited experience and education, I would estimate her hourly rate to be around $25, which is a common rate for entry-level technical support professionals in the Philippines.

Bio

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Topline AI

Joanne Ruelo is a skilled technical support professional with experience in customer service, data encoding, and online assistance. She has worked with various companies, including OfficePartners360, Yaya Creations, and Concentrix, Inc., providing technical support and care services to clients in different countries and regions. Joanne holds a Bachelor of Science in Accountancy and a National Vocational Qualification - Level 3 from reputable institutions in the UK and the Philippines.

Experience

OfficePartners360
- Metro Cebu
- Exam Proctor and Technical Support Representative
  - May 2020 - Aug 2020
  - Metro Cebu
  Assist students of different universities from different countries who are having issues with the exam schedules, portals, proctors, and payments via chats and calls.
Yaya Creations
- California, United States
- E-Commerce Virtual Assistant
  - Dec 2019 - May 2020
  - California, United States
Private Company
- Bournemouth, United Kingdom
- Health Care Provider
  - Nov 2009 - Sep 2019
  - Bournemouth, United Kingdom
  I provide home care to the elderly, emotional support, and general health care. Monitor their health.
Concentrix, Inc. (Formerly Link2Support, Inc.)
- Cagayan de Oro City, Misamis Oriental Philippines
- Customer and Product Support Representative
  - Sep 2005 - Aug 2009
  - Cagayan de Oro City, Misamis Oriental Philippines
  Provide technical support for level 1 devices through chats and inbound calls.
Interpace, Inc.
- Butuan City, Agusan del Norte Philippines
- Data Encoder
  - Jun 2003 - Aug 2005
  - Butuan City, Agusan del Norte Philippines
  Monitor and update product prices of the Grocery Department.Monitor stocks from warehouse.
KENTUCKY FRIED CHICKEN
- Cagayan de Oro City, Misamis Oriental
- Service Crew
  - Aug 1998 - Apr 2003
  - Cagayan de Oro City, Misamis Oriental
  Provide excellent service to the customers, cater to customer's needs. Maintain a clean and safe work environment.

Education

2009 - 2011

Golders Green College - London, United Kingdom
National Vocational Qualification - Level 3

2009 - 2011
1997 - 2000

Liceo de Cagayan University
Bachelor of Science in Accountancy, Accounting

1997 - 2000

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Outsourcing and Offshoring Consulting”

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Joanne Ruelo

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$25.0

Hourly Rate