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I’m Joanna Lau, an Educational Developer based in Toronto, Ontario, with over 15 years of experience in instructional design and educational technology. I have a Master's in Education Technology from the University of Exeter and a Master's Certificate in Adult Training and Development from Schulich School of Business. My current role at the University of Toronto involves developing instructional design plans and advising on accessibility in educational contexts. I have previously worked as a Digital Media Instructor at Ryerson University, where I received top faculty evaluations. I am proficient in various software and technologies, including Adobe Creative Suite and LMS platforms like Canvas and Blackboard. I am passionate about creating engaging learning environments and have collaborated on numerous projects to enhance digital media education.

Experience

    • Canada
    • Higher Education
    • 700 & Above Employee
    • Educational Developer (UDL)
      • Jul 2021 - Present

      - Develops instructional design plans for use in teaching contexts involving educational technologies;- Advising instructors and staff on the development and evaluation of course and training materials with a focus on Accessibility and Universal Design for Learning.- Analyses the needs of instructors and recommends appropriate technologies for teaching and learning goals;- Collecting data to identify future academic programming needs and key areas of interest;- Developing content for instructional workshops;

    • Instructional Technologist
      • Jun 2016 - Aug 2021

      - Provides technical support to users of academic technology at the Faculty of Applied Science and Engineering.- Assist Engineering faculty and subject matter experts in developing the structure of their online courses and incorporating relevant educational technologies, as well as producing graphics, animations, and video content for their multi-modal modules.- Incumbent responds to queries on University supported multimedia technologies and troubleshoots multimedia technical issues for faculty, staff, students.- Communicates best practice across the Faculty on enhancing teaching and learning tools using technology, prepares detailed instructional documents and media guides.- Designs the visual look of a variety of materials to reach student learners based on faculty goals.- Assisted Engineering faculty with migration from Blackboard to Canvas in a short 6-month period. Was instrumental in the migration by providing lead support through email, phone, and virtual meetings and also developing online instructional guides to assist with the transition. - Software skills: Articulate | Storyline, RiseAdobe Creative Suite | Photoshop, Illustrator, InDesign, Dreamweaver, and After EffectsLMS | Canvas, Brightspace, BlackboardWebinar and Virtual Facilitation Platforms | BlackBoard Collaborate Ultra, ZoomWeb technologies | Wordpress, HTML, CSSMicrosoft Office | Word, Excel, and PowerPoint

  • The Center for Implementation
    • Toronto, Ontario, Canada
    • E-learning Developer
      • Apr 2021 - Present
      • Toronto, Ontario, Canada

      - Designs infographic diagrams, training materials (e.g., workbooks), and presentation slide decks in PowerPoint according to brand and accessibility guidelines;- Collaborates with subject matter experts in researching, selecting, and evaluating appropriate technologies, tools, and applications to achieve project objectives;- Provides advice and assist with developing learning deliverables in various engaging formats; - Utilizes authoring tools, including Teachable and Genially, to assist with developing eLearning courses;

    • Canada
    • Higher Education
    • 700 & Above Employee
    • Digital Media Instructor
      • Jun 2016 - Aug 2021

      - Strong passion for teaching and desire to provide my students with a highly engaging, learning environment. Have received a complete 5/5 for faculty evaluations for every year of being an instructor;- Designed and developed 12-week lab curriculum and software (Adobe Creative Suite) tutorials for Introduction to Digital Media, a required course for all RTA undergraduate students;- Plan course instruction based upon approved syllabus, goals, and objectives;- Delivers lectures, instructs, and manages students in their digital media lab;- Teach and deliver lab curriculum and support students with their assignments and projects.- Administer, grade, and provide feedback on course assignments to assess achievement of course objectives.

    • Digital Media Production and Training
      • Oct 2005 - May 2016

      - Following branding guidelines, creates program branding material and coordinates content and images for web and print including brochures, advertisements and booklets;- Designed and implemented, the first digital newsletter for the program; currently the coordinator of content, template-page design and distribution;- Ongoing collaboration on the rebranding of the Radio and Television Arts website;- Worked with team to implement the first online training videos for software and - equipment.- Supervision of over 600 students in the efficient technical and creative operation of all Digital Media applications; - Collaborates with department manager and faculty to ensure effective curriculum delivery for all students in the digital media stream;- Assisted in launching new production group within program; current role entails producing and supervising student professionals in the creation of graphic and animated elements for video and web projects for both internally for Ryerson and also for external clients; - Responsible for developing and providing instruction for digital media based tutorials and workshops for students and faculty, including the creation of supporting documents and materials;

    • Graphic Designer / Web Operations
      • Dec 2009 - Dec 2018

      - Design impactive advertisements and graphic elements for various high level media clients;- Assist in the development of visual elements for new departments and branches within the company;- Ongoing support of all new technical developments involved in the online presence.

    • Graphic Designer / Web Operations
      • Mar 2005 - Jun 2016

      - Direct involvement in marketing strategies and promotional programs increased number of students by 200%;- Successfully launched new brand for the company; designing and implementing all branding elements across several media avenues, from print to creating an online presence;- Developed company website with CMS system under a tight deadline; currently providing ongoing maintenance of website content;- Worked with Program Director to create learning materials to enhance the academic objectives of students;

    • Graphic Designer / Web Operations
      • Oct 2007 - Dec 2009

      - Developed company website with CMS system, and provided website maintenance;- Organized and uploaded web content;- Compiled web statistics and created presentations for client meetings;- Advertising design: created advertisements for print, as well as banner ads for website.

Education

  • 2020 - 2022
    Schulich School of Business - York University
    Masters Certificate, Adult Training and Development
  • 2014 - 2015
    University of Exeter
    Master's Degree, Education Technology
  • 2008 - 2011
    Ryerson University
    Certificate, Graphic Communications Management
  • 2003 - 2005
    Ryerson University
    Bachelor of Applied Arts, Television Production / Digital Media
  • 2001 - 2003
    Wilfrid Laurier University
    Communication Studies
  • 2000 - 2001
    The Academy of Design
    Diploma, 3D Animation
  • 1999 - 2000
    University of Waterloo
    Arts & Business
  • 2020 -
    Schulich School of Business - York University
    Masters Certificate, Adult Training and Development

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