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Joan St Hill is a seasoned professional with extensive experience in operations, procurement, and change management. She has held various roles in senior positions, including Business Change Manager at Thames Water and Assistant Director - Head of Operations at University College London Hospitals Foundation Trust. Her skills include design, service design, change management, operations, and procurement. She is based in South Croydon, England, United Kingdom. Joan has a strong educational background, holding a Master's degree in Business Administration from the University of Westminster and a BSc in Psychology from Bedford College, University of London. She is also certified in Project Management with PRINCE 2 and ACA (part qualified).

Experience

  • Thames Water
    • Reading, United Kingdom
    • Business Change Manager
      • May 2011 - Present
      • Reading, United Kingdom

      Change Agent ensuring the business is ready for the implementation of enterprise system and that the solution was fit for purpose for specialist field team(s)

    • Assistant Director - Head of Operations
      • Mar 2004 - Aug 2010

      UCLH is an Acute Teaching Primary Care Trust serving a large diverse population in North London and across the UK. PFI built Hospital recently nominated to be a Biomedical Research Centre. Turnover of £632m with over 850 beds and 500,000 outpatient appointments per annum and 6000 staff.Responsi...

    • IM Programme Controller
      • Jan 1997 - Nov 2003

      Network Rail runs and maintains and develops stations, track, signalling systems, rail bridges, tunnels, level crossing, viaducts and managed the 18 Major Stations and has a turnover of £200m.ResponsibilitiesFinancial monitoring and monthly and year end reporting including acting Head of Finance...

    • Internal Audit Manager
      • Jul 1996 - Dec 1996

      The Lord Chancellors Department is responsible for the Court Services in England including Crown and Magistrates Courts and Immigration Centres. My main responsibility was to carry out process audits. My main achievement was to identify improvements in control over Legal Aid funding processes acr...

    • Internal Audit Manager
      • Jan 1988 - Jan 1996

      The Rank Organisation was one of the world's leading leisure conglomerates with operations and investments in cinemas, theme parks, pubs, restaurants, nightclubs, hotels, holiday camps, timeshare developments and camping grounds as well as bingo clubs and casinos. My main responsibility was ...

    • Audit Manager
      • Jan 1982 - Jan 1988

      I had a good solid training as an accountant and auditor in a variety of business in one of the Big Four (4). My responsibilities were to carry out audits in a number of small to large companies including Banks, Insurance, telecommunications, retail and leisure.

Education

  • 2010 - 2012
    University of London ongoing
  • 2002 - 2004
    University of Westminster
  • 1999 - 1999
    Parity
  • 1982 - 1986
    Touche Ross & Co
  • 1978 - 1981
    Bedford College, University of London

Suggested Services

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Industry Focus. “Utilities”

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