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Joan Resnick profile image

Joan Resnick

Assistant Manager for Food Service and Retail Acoounts at Catelli Brothers
Intro Book
Joan Resnick is a seasoned professional with 22 years of experience in account management, office administration, and customer service, holding key roles at Catelli Brothers and New Age Computers.
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Location
Collingswood, New Jersey, United States, US
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Bio

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I'm Joan Resnick, a dedicated professional with over 21 years of experience in sales, customer service, and operations management. Currently, I'm based in Collingswood, New Jersey, where I've been working as an Assistant Manager for Food Service and Retail Accounts at Catelli Brothers since 2002. Prior to that, I spent 5 years as an Office Manager at New Age Computers, overseeing office personnel, scheduling service calls, and managing accounts. With a strong background in customer-facing roles, I've honed my skills in generating new business, processing orders, and resolving customer complaints. I'm proficient in using Adobe Illustrator to create product specification sheets and have experience with Aspen database management.

Experience

  • Catelli Brothers
    • Collingswood, New Jersey, United States
    • Assistant Manager for Food Service and Retail Acoounts
      • Apr 2002 - Present
      • Collingswood, New Jersey, United States

      Account Sales and Service Coordinator for a fast-paced food service and retail distributor. Assist outside sales representatives with various tasks such as generating new business, pushing new and existing products, running reports and attending food shows. Contact customers for orders and entering orders into Aspen database. Create company product specification sheets in Adobe Illustrator program by taking product photos and getting the proper nutritional information. Process all work orders and distribute to the proper departments. Schedule delivery appointments and assist with any delivery issues. Handle any customer complaints and refunds. Create marketing kits for new business. Download USDA daily reporting.

  • New Age Computers
    • Pennsauken, NJ
    • Office Manager
      • May 1997 - Apr 2002
      • Pennsauken, NJ

      Computer company which handled fixing and setting up computers systems for various companies and school districts. In charge of office personnel and technicians. Scheduled all service calls for various locations and assisted customers with walk in repairs. Handled all accounts payables and receivables.

Suggested Services

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Industry Focus. “Retail”

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