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Joan Pearson is a seasoned professional with extensive experience in Training and Development, Quality Management, Process Improvement, Project Management, and Human Resources. She has held various roles in industries such as healthcare, pharmaceuticals, and real estate, and has a strong educational background in law, training and development, and nutrition. With her expertise in creating and implementing effective training programs, improving processes, and providing exceptional customer service, Joan is a valuable asset to any organization.

Credentials

  • Minnesota State Bar Admission
    Supreme Court of Minnesota
    Jan, 2010
    - May, 2026
  • Licensed Real Estate Agent
    Minnesota Dept. of Commerce

Experience

    • Sr. Compliance Manager
    • United States
    • Medical Equipment Manufacturing
    • 700 & Above Employee
    • Sr. Compliance Manager
      • Jul 2022 - Present

    • Compliance Manager
      • Feb 2021 - Jun 2022

    • Senior Compliance Training Specialist
      • Nov 2016 - Jan 2021

  • Summit Hill Group, LLC
    • Greater Minneapolis-St. Paul Area
    • Principal
      • Dec 2001 - Nov 2016
      • Greater Minneapolis-St. Paul Area

      Agent for Keller Williams Integrity Realty, Roseville, Minnesota.• Create, document and continually improve business processes to deliver quality service and meet legal and ethical standards.• Develop and maintain trusting client relationships in a business dependent on goodwill.• Write, review a...

  • Express Scripts
    • Greater Minneapolis-St. Paul Area
    • Manager, Human Resources/Organization Development
      • Jan 1997 - Dec 1999
      • Greater Minneapolis-St. Paul Area

      • Provided guidance to management in evaluating and analyzing data, standards, laws and regulations affecting business operations and in developing policies and procedures to ensure compliance.• Designed, managed and executed strategic planning initiative for 1100 employees. • Developed a...

    • Manager, Training and Documentation
      • Feb 1996 - Dec 1997

      • Understood and interpreted technical aspects of proprietary healthcare software and produced written training materials for international clients.• Designed and conducted evaluations of software system functionality.• Managed staff of technical writers and trainers.• Reviewed and analyzed documents created by technical writers for completeness, correctness and consistency.• Developed and executed training and documentation strategy for clients and staff.

    • Continuous Improvement (CI) Trainer/Facilitator
      • Mar 1993 - Jan 1996

      • Developed, presented, and evaluated training on CI problem solving, planning and facilitation methods to corporate departments, health plans and business units. • Supported implementation of CI efforts throughout organization with focus on reducing costs, improving quality and ensuring compliance with business standards and applicable laws and regulations.• Designed and produced written training materials and quarterly educational corporate newsletter.

  • The John Roberts Company
    • Greater Minneapolis-St. Paul Area
    • Training and Development Specialist
      • Apr 1991 - Feb 1993
      • Greater Minneapolis-St. Paul Area

      • Assessed needs, designed, implemented and evaluated employee training and development programs.• Trained managers and employees on facilitation and coaching skills, interpersonal and teamwork skills, quality improvement and statistical process control. • Facilitated project teams in investigati...

  • Clintec Nutrition
    • Baltimore, Maryland Area
    • Medical Nutrition Sales Representative
      • Jan 1990 - Jan 1991
      • Baltimore, Maryland Area

      • Initiated and maintained contacts with health professionals in hospitals and nursing homes throughout Maryland and Delaware to educate on clinical products. • Promoted newly created division and new products in the nutrition market resulting in a 30% increase in sales and a 35% increase in cust...

  • ARA Services
    • Baltimore, Maryland
    • Clinical Nutrition Manager
      • Mar 1988 - Dec 1989
      • Baltimore, Maryland

      • Managed clinical nutrition department of a 460 bed teaching hospital and achieved an annual budget reduction of $100,000. • Audited quality assurance program, policies and procedures and implemented changes to ensure compliance with state regulations and national accrediting agency (Joint Commi...

    • Clinical Nutrition Manager
      • Sep 1985 - Feb 1988
      • Columbia, South Carolina

      • Managed clinical nutrition department of a 230 bed acute care hospital. • Developed and implemented quality assurance plan resulting in Joint Commission accreditation.• Supervised, scheduled and evaluated 10 clinical staff.• Served as departmental liaison to medical, nursing and cardiac rehabil...

Education

  • Mitchell Hamline School of Law
  • The Johns Hopkins University
  • Viterbo University

Suggested Services

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Industry Focus. “Human Resources and Staffing”

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