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Joan Olszeski is a seasoned executive with a proven track record of driving business growth and fostering exceptional customer experiences. As a Customer Care Representative at PersonalizationMall.com, she has honed her skills in sales, marketing, and team building, with a strong focus on public speaking and event planning. With over two decades of experience in retail and marketing, Joan has demonstrated her ability to adapt and thrive in various environments. Her achievements include serving as a Business Owner at Hartville Foods, Inc, and a Vacation Specialist at Gulf Shores and Orange Beach Tourism. She holds a Bachelor of Arts degree in Marketing/Marketing Management from Malone College and a Certificate in Successorship from the Wharton School of Business. Joan's expertise spans multiple industries, including non-profit management, social media marketing, and merchandising. She is fluent in public speaking, event planning, and customer service, with a strong passion for fundraising and team building.

Experience

Education

  • 1993 - 1995
    Malone College
    Bachelor of Arts (B.A.), Marketing/Marketing Management, General
  • 2015 - 2016
    Cleveland State University
    Patient Advocacy
  • 1993 - 1995
    Wharton School of Business Successorship Program for Family Businesses
    Certificate, Successorship
  • 1978 - 1980
    Kent State University
    Associate of Science (A.S.), General Studies

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Industry Focus. “Retail”

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