Experience

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  Red Pepper Events Doha

  • Doha, Qatar

  • Senior Business Development and Operations Executive

    • Feb 2017 - Oct 2021
    • Doha, Qatar

    • Cultivated close customer relations, built loyal clients, and earned up to 85% customer retention.• Organized over five big scale events and 15 small scale events a month by organizing the event, from PRE-planning, through the event day and post-event activities, including logistics, event layout and plan, event decor, and program implementation. • Actively involved with the firm management to analyze and improve business operations and take necessary steps in hiring and training 25 staff.

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  Agbizz Events and Media

  • Doha, Qatar

  • Business Development Executive

    • Aug 2015 - Jan 2017
    • Doha, Qatar

    • Assisted the management with management records to create business strategies to achieve company goals. • Coordinated, collaborative teamwork to implement over 30 corporate events according to client requirements• Performed and analyzed data entry of bills to ensure 100% accuracy for all events and negotiated with vendors to cut costs.• Maintained communication with program partners to ensure commitments were fulfilled

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  MANJOORANS STUDY ABROAD

  • Kottayam, Kerala, India

  • IELTS and Language Instructor

    • Jan 2015 - Apr 2015
    • Kottayam, Kerala, India

    • Facilitated a class of 50 students by giving hands-on experience in preparation for IELTS and saw an increased pass-out rate by 5%.• Evaluated participants efforts and graded assignments and provided feedback • Mentored students and designed lesson syllabus, graded assignments, homework, and projects that meet program objectives.

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  Premier Diagnostic Center

  • Kottayam, Kerala, India

  • Administrative Executive

    • Jan 2009 - May 2012
    • Kottayam, Kerala, India

    •Respond to any online or telephone queries and deal directly with customers either by phone, electronically, or face to face.•Maintain and consistently update the database of current clients. Record details of inquiries, comments, and complaints and record details of actions taken.•Resolves product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution.•Ensuring proper documentation and updating of records, including Wages, Attendance, Leave, and Personal details.• contribute in meetings and contribute ideas for improving the business.•Prepare departmental correspondence, documents, reports, and presentations.•Responsible for the overall activities of the branch.•Work closely with the Sales team to assess the department's progress.•Maintain inflow and outflow of daily activities and capture all necessary details.•Provide a wide range of administrative support services to assist top management.