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Jo-ann O'brien is a seasoned operations manager with 30 years of experience in managing day-to-day operations, lead generation, and human resources for various construction and franchise businesses. She possesses expertise in QuickBooks, Microsoft Word, Microsoft Excel, and report writing. With a Bachelor of Science degree in Marketing from the University of Massachusetts, Amherst, Jo-ann has developed strong organizational skills and a proven track record of success in managing teams and projects.

Credentials

  • Procore Certified Subcontractor
    Procore Technologies
    Dec, 2017
    - May, 2026

Experience

    • Operations Manager
      • Jan 1994 - Present

      Manage the day to day operations of this Masonry Construction business including lead generation, project management, employee benefits, account billing, reporting, project support, and customer relations.

    • Office Manager
      • Oct 1985 - Jan 1995

      Managed the operations of the sunroom franchise. Responsibilities included advertising, sales, customer relations, purchasing, billing, and accounts payable.

Education

  • 1981 - 1985
    University of Massachusetts, Amherst
    Bachelor of Science, Marketing

Suggested Services

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Industry Focus. “Construction”

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