Experience

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  North Fork Rancheria of Mono Indians of California

  • North Fork, California, United States

  • Human Resources Manager

    • Aug 2023 - Present
    • North Fork, California, United States

    NFR complies with the Indian Preference Act. Preference in hiring is given to qualified Native Americans in accordance with the Indian Preference Act (Title 25, US Code, Section 472 and 473). Subject to, but not in derivation of the Act, we are an equal opportunity employer.

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  ePlace Solutions

  • United States

  • HR Analyst

    • May 2018 - Sep 2023
    • United States

    HR Analyst- Review, research and update both state and federal documents that are provided on the company website pertaining to the HR industry; leave forms, required posters and required forms. Answer calls from the Employee Complaint Hotline; where information is documented and reported back to the group in a timely manner. Here I have attended several training pertaining to management, harassment, employee rights and employment law.

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  Buckingham Property Management

  • United States

  • Recruiter

    • Feb 2018 - May 2018
    • United States

    Recruiter- Post jobs in Indeed, Craigslist, newspapers and worked with temp agencies throughout the state of California. I review resumes, screen calls, book interviews for management, and made follow up calls. I have also done interviews, new hire orientation, conduct background screenings and put new hire packets together. Then document each step of the process for reporting purposes.

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  Mercedes-Benz of Fresno

  • Fresno, California Area

  • HR Manager

    • Apr 2017 - Oct 2017
    • Fresno, California Area

    Oversaw both locations conducted open enrollment benefits, on-boarding, provided offer letters, background checks and offered new hire documents and new hire training's. Enforced laws and regulations regarding termination, employment and Leaves of Absences. Managed payroll in both locations in the iSolved system by working with managers and employees regarding time management and attendance. Worked towards building communication between managers and employees. Worked in KPA system, for safety reports, workers compensation claims and safety training.

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  Bethesda Lutheran Communities

  • 1320 E Shaw Suite, 138 Fresno CA 93710

  • HR Generalist

    • Oct 2014 - Feb 2017
    • 1320 E Shaw Suite, 138 Fresno CA 93710

    Knowledgeable with California labor laws and protective leaves of absence; FMLA, Kin Care, CFRA, Pregnancy leave and California Sick time. Review financials and expenditures by auditing transactions for errors, examining charges, evaluating budgets and making adjustment to minimize expenses. Report Workers Compensation injuries, advised employees of their disability benefits, provide the needed LOA forms, track their LOA and communicate directly with the workers compensation carrier regarding medical care and litigations. Provided training's to both managers and entry level staff by going over company polices, employment laws and benefits; both in person and through GoToMetting webinars. I have done recruiting job postings in Indeed and Craigslist, job fairs, interviews, training's, counseling’s, implementing improvement plans, conducted terminations and have conducted exit interviews. I have also assisted with open enrollment by explaining benefits pertaining to medical, dental and flexible spending accounts. In regards to employee relations I have conducted investigations, mediation and set correction plans in place; all aimed to provide resolution. I addressed and answered all employee relations concerns and disputes for over 500 employees regarding paid time off, benefits, sick leave, COBRA, payroll questions and employee grievances. I also manage payroll in Kronos for the region by allocating times, tracking LOA and approving PTO. I manage the in-house HRIS system, intranet, Relies Learning Management System, as well as Microsoft Office Programs: Word, Excel, Outlook and Power Point.

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  Health comp

  • Customer Service

    • 1999 - Feb 2017

    Customer Service Representative –Worked in a call center for self-funded insurance plans. Responsibilities varied in complexity; but required exercising critical analysis and careful judgment. Duties include researching, educating callers of their insurance benefits, quoting benefits, coordinating benefits with other plans, assisting in the utilization process, evaluating options and selecting the best solutions for each individual insurance concern or claim issues.This also included auditing entire files for errors, making adjustments, submitting appeals and provide follow up to the clients. Day-to-day activities also involve learning regulations pertaining to the Affordable Healthcare Act and how this affected each plan along with being familiarized with exclusions and limitations of each plan.Accomplishments based on performance; having received numerous achievement awards and recognitions for exemplary customer service. Identified and selected by upper management to provide the training, coaching and mentoring of new employees, through demonstration of management and shadowing.

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  Sante

  • Third Party Representative

    • Jul 1989 - Oct 1999

    Eligibility Representative, Third Party Liability Coordinator and Stop Loss Coordinator -Administered benefits for large commercial HMO and PPO health insurance plans. This entailed recouping of assets from outside agencies such as TPL accounts, stop loss carries, motor vehicle policies and for workers compensation claims. Also reviewed high dollar accounts for qualifying events and sent recovery letters to stop loss carriers. As an eligibility representative, helped groups with open enrollment, meeting plan requirements, doing dependent audits, reviewing enrollment forms while making sure the group adheres to participating requirements of the plan.