Experience

• 

  Amazon

  • 深圳

  • Account Manager

    • Jul 2019 - Present
    • 深圳

    - Develop a category recruitment strategy by analyzing the competitive landscape and defining new products' value proposition.- Identify, recruit and support sellers of various types to execute on aggressive growth plans.- Review and monitor performance and sales of Amazon's partners in order to provide them with consulting advice to grow their business.- Feed back to other teams within Amazon worldwide lessons learned during project implementation and post-live support phases.- Coordinate and lead project with cross function teams and deliver result with stakeholders

• 

  Audi Downtown Toronto

  • Toronto, Ontario, Canada

  • Senior Sales Executive

    • Apr 2017 - Apr 2019
    • Toronto, Ontario, Canada

    • Demonstrated exceptional customer service with a SSI (Customer Satisfaction Index) Score of 98.9%• Set weekly goals to achieve monthly targets, thereby increasing sales, profit, and fulfilment to the company and client standards• Standardized the sales process for every client, ensuring efficient selling techniques, professionalism in handling objections, and strong closing ratios; with high acquisitions of Monthly Performance Bonuses • Introduced and promoted services available at the dealership to maintain an ongoing dealership-client relationship, thereby increasing repeat and referral business by 100% annually• Increased financial penetration for the front and backend sales, while “planting the seed” for optional retail products that help clients to protect their investments; resulting in a smooth turnover process to support the Financial Service Managers• Responsible for handling inbound and outbound sales calls, as well as internet leads; thereby helping clients resolve any inquiries and establishing the all important sales appointments

• 

  Markham Honda

  • Markham, Ontario, Canada

  • Junior Sales Executive

    • Aug 2016 - Apr 2017
    • Markham, Ontario, Canada

    • Customer should be seated inside the vehicle to explain the gauges. • Consistently exceed sales quotas for new and used cars • Seek out vehicles that matches clients preferences • Achieving monthly and daily sales goals. • Encouraging clients to take test drives for a better knowledge of the vehicle • Fully explain warranty coverage, lease guards and additional selections • Marinating knowledge of upcoming financing and leasing options • Follow up with potential customers to encourage back for the dealership • making sure every customer is satisfied with their experience with the dealership • Utilizing my sales knowledge and vehicle skills for perfect customer satisfaction

• 

  Stanford College

  • Scarborough, Ontario, Canada

  • Student Counselor

    • Sep 2014 - Aug 2015
    • Scarborough, Ontario, Canada

    • Helping students solve everyday problems • Doing advertisements for the college ( E- marketing/ Social media) • Budgeting the expenses of daily needs • Working closely with schools superintendent

• 

  Bank of China

  • Shenyang City, Liaoning, China

  • Intern Reception

    • Jul 2014 - Sep 2014
    • Shenyang City, Liaoning, China

    Learning Basic etiquette of front deskGreeting clients with Warm welcomes Learning basics of business procedures in the bank