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Experience

    • United Kingdom
    • Financial Services
    • 300 - 400 Employee
    • KYC Compliance Associate
      • Jan 2024 - Present

    • KYC Compliance Analyst
      • Mar 2021 - Feb 2024

    • KYC Refresh Analyst
      • Aug 2018 - Oct 2020
      • Singapore

    • KYC Analyst
      • Nov 2017 - Aug 2018
      • Singapore

  • PwC Singapore
    • Singapore
    • Internal Audit Associate
      • Jan 2016 - Oct 2017
      • Singapore

    • Personal Banker
      • Oct 2013 - Nov 2015
      • Singapore

      • Built up customer base through cold calling, successfully made potential appointments to engage clients, understood clients’ profile and risk appetite before doing any recommendation, which can build the trust with clients• Achieved 3rd position in Insurance Revenue• Helped clients monitor and advise investment opportunities, strengthened the knowledge of global market trend, assisted clients to get into potential funds that make them earn profit. Successfully got 20,000 revenue in one month• Read the financial news every day, learnt to apply news impact into fund performance so that clients are able to benefit more through sharing with them• Learned to be more detail oriented and persistence.

    • Risk Control & Monitoring Assistant (Internship)
      • Aug 2013 - Aug 2013
      • Singapore

      • Identified the main risks that clients are exposed to, through analyzing company’s industry, market, product demand• Coordinated with colleagues to review client’s annual report, prepare financial report analysis, which increased efficiency of the RCM team.

    • Accounting Assistant internship
      • Sep 2010 - Oct 2010
      • Singapore

      • Developed Excel Skills, such as referring formulas to cells and tracing errors back to its source, which presented the client documentation in a more logical and straightforward way to the manager • Coordinated with colleagues to review the accounting reports and link with current accounting and tax standards, increasing the rate of clients’ satisfaction• Built a close relationship with colleagues that allowed us to solve problems and challenges together to improve the operations’ efficiency • Created two consolidated reports for clients, which increased the firm’s monthly profit by 2%

  • HSBC Premier Retail Branch
    • Chongqing City, China
    • Relationship Manager Assistant Internship
      • Aug 2009 - Aug 2009
      • Chongqing City, China

      • Researched other retail banks’ financial products to make a survey for the client manager, whose appreciation was received • Interpreted financial product comparisons of different local banks for managers through a power point presentation• Assisted the client manager in introducing the saving services and new products to clients, and improved clients’ satisfaction with the branch’s services

    • Financial and Client Manager Assistant Internship
      • Jul 2009 - Aug 2009
      • Chongqing City, China

      • Learned to communicate and convince clients to open personal accounts • Rescheduled the customer information list for the client manager, which helped to increase managerial efficiency• Advised clients to use the telephone reservation service, which decreased the volume of calls

Education

  • 2011 - 2012
    Cass Business School
    Master of Science (MSc), Banking & International Finance
  • 2008 - 2011
    Durham University
    Bachelor of Arts (B.A.), Accounting and Finance

Suggested Services

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Industry Focus. “Financial Services”

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