Experience

• 

  Oney china

  • Shanghai City, China

  • Senior Operations Manager

    • Jun 2007 - Present
    • Shanghai City, China

    .In charge New product development project,e.g.:co-brand credit project card and gift card project(prepaid card) E-commerce，Mobile products,co-brand credit card installmentDefine strategy for co-brand credit card and prepaid card regarding the retailer environmentNew product development. cooperate with bank,third party card Co.and E-commerce Co. to launch new product in retail channelsDefine card function, feature, benefits, reward system, KV, new card package, life cycle, communication materials...cooperate with third part prepaid card Co. and Alipay, Tencent . introduce these third party prepaid card and new payment for the group's retail industryCoordinate with bank partner china UMS and retail partner to improve co-brand credit card and prepaid card, increase card acquisition and extensionFormulating and implementing annual budgets and activity plansDefine and implement integrated communications(DM, newsletter, bank statement, SMS, website…) and promotions in retail channels In charge of all communication channels include corporate communication (with Oney HQ) and new channels development, old channels optimization.Make strategy and development for mobile application product, .Arrange co-brand credit card and prepaid card statements, provide related communications and create supportsCoordinate with retail partner to increase store business, include credit card TO and prepaid card TOAnalyze projects or promotions for retail partner head office.Negotiate with third party card parten,E-commerce Co. and bank to get more benefit for co-brand credit card and prepaid card

• 

  Metro Cash and Carry

  • Shanghai City, China

  • customer service manamger

    • May 2005 - Jun 2007
    • Shanghai City, China

    this position is provide procurement plan For the government and corporate customers.involved the prepaid card use in the store.