Bio
Experience
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Transfers and Operations Manager
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Oct 2020 - Present
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Embark Platform
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London, United Kingdom
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Platform Consultant
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May 2019 - Oct 2020
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London, United Kingdom
Worked with financial advisers to manage technical queries and resolve platform queries to build their knowledge and effective relationships with them.
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Aegon
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Witham
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Platform Administrator
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May 2018 - May 2019
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Witham
Working as part of the Claims Transfers Team where I tested and developed the new automated transfers process which was being delivered to Cofunds as part of the migration to the Aegon platform.
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Senior Transfers Associate
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Aug 2016 - May 2018
Trained and assisted members of staff within the transfers department and assisted in the resolution of transfer enquiries and complaints. I updated procedures to reduce risk of CASS errors and reconciled asset breaks in client’s accounts and calculated any shortfall of assets.
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Transfers Associate
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Jan 2014 - Aug 2016
Processed and controlled the initiation and completion of in-specie investment fund transfers off the Cofunds platform which includes sending instructions to fund managers, and communicated effectively with fund managers and intermediaries to obtain outstanding information regarding transfer applications.
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Suffolk Life
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Ipswich, United Kingdom
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Assistant Administrator
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Apr 2013 - Dec 2013
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Ipswich, United Kingdom
Worked as an administrator for the Cash Movements Team processing contributions and receipt of cash transfers into Suffolk Life plans. Acted upon instructions to move funds from Suffolk Life plans to investment managers and carried out bank reconciliation ensuring customer accounts were accurate and up to date.
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Ikon Enterprise Ltd
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Bordon, United Kingdom
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Transport & Warehouse Assistant Manager
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Jul 2012 - Aug 2012
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Bordon, United Kingdom
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O2 UK
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Slough, United Kingdom
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Enterprise Marketing Intern
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Jul 2011 - Sep 2011
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Slough, United Kingdom
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Complete Merchandise Ltd | Promotional Merchandise Supplier
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Bordon, United Kingdom
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Product and Marketing Assistant
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Mar 2011 - Apr 2011
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Bordon, United Kingdom
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Ikon Enterprise Ltd
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Bordon, United Kingdom
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Sales & Marketing Assistant
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May 2010 - Jun 2010
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Bordon, United Kingdom
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Education
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2009 - 2012The University of Reading
Bachelor of Arts (BA), Management and Business Administration
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