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Jim White

Control Room Operator at AutoGrid
Intro Book
Seasoned IT professional with 16+ years of experience in technical support and software administration.
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Location
Lexington, Virginia, United States, US
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Bio

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Jim White is a seasoned IT professional with 16+ years of experience in technical support, customer service, and software administration. He has worked with various companies, including Capital One, GE Digital, and AutoGrid, providing support for desktops, laptops, handhelds, and enterprise software. With certifications from Microsoft and CompTIA, Jim has demonstrated his expertise in Windows Server, APM software, and IT infrastructure.

Credentials

  • Microsoft Certified Systems Engineer: Windows 2000 Server (MCSE)
    Microsoft
    Apr, 2004
    - Apr, 2026
  • MCPS: Microsoft Certified Professional + Internet
    Microsoft
    Aug, 1999
    - Apr, 2026
  • MCPS: Microsoft Certified Professional
    Microsoft
    Apr, 1999
    - Apr, 2026
  • Airframe, Power Plant.
    Federal Aviation Administration
  • CompTIA A+
    CompTIA

Experience

  • AutoGrid
    • Lexington, Virginia, United States
    • Control Room Operator
      • Oct 2022 - Present
      • Lexington, Virginia, United States

  • GE Digital
    • Roanoke, Virginia Area
    • Customer Support Engineer
      • May 2004 - Jul 2020
      • Roanoke, Virginia Area

      -Support performance and configuration issues related to enterprise APM software and it's interface with Windows Server, SSRS, SSAS, IIS and Oracle Server.-Installation and maintenance of lab environment using Windows Server 2012 to 2016, SSRS, SSAS, SQL DB server 2008 to 2016.-Support software and database upgrades.-Assist teammates with resolution of escalated issues

  • Provox
    • Technical Product Support
      • 2003 - 2004

      -1st and 2nd level support of Medical voice transcription software and SQL Server replication.

  • Capital One
    • Executive Support Analyst
      • 2000 - 2003

      - Executive desktop and home office setup/support.- Executive Offsite event support.- Desktop and hardware support for desktop, laptops, handhelds.

Suggested Services

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Industry Focus. “Computer and Network Security”

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