Experience

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  currently seeking new opportunities

  • Mulit-unit restaurant
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  The Home Depot

  • Gastonia, North Carolina, United States

  • Retail Sales Supervisor

    • Dec 2015 - May 2021
    • Gastonia, North Carolina, United States

    Prodesk Supervisor- built relationships with local contractors to actively support their material needs. Collaborated with team on special order requests from ordering to delivering to jobsite. Increased my knowledge base in multiple departments to enhance customer satisfaction throughout store. ...

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  Chili's

  • United States
  • Restaurants
  • 700 & Above Employee

  • Area Director

    • Jun 2005 - Jun 2015

    Multi-unit director supervising up to eight restaurants. Responsibilities include but not limited to - ensure operational excellence and adherence to company standards; Hiring and training of managers; development of team members, managers and general managers to reach the next level; P & L budgets and reconciliation; HR liaison between home office and restaurant; ensure guest satisfaction and recovery; roll-out of new service standards and food roll-outs; ensuring all facilities are well maintained and equipment needs met; worked with opening unit department to help facilitate three new restaurant openings; ensure compliance with all federal, state and local laws;

  • General Manager

    • Jun 1996 - Jun 2005

    General manager to Managing Partner with Chili's Grill & Bar. Responsible for day to day operations of full casual restaurant to include but not limited to hiring and training team members; development of managers to obtain next level as general manager; Certified training restaurant for new managers; Food Test restaurant for entire company to gather guest feedback and operational efficiencies; inventory control; P & L knowledge; Serve Safe certified; Opened two restaurants as General manager

  • Manager

    • Jun 1995 - Jun 1996

    Started as Food server and promoted into management within five months; FOH manager; HOH manager and Bar Manager- responsible for training of TM to maximize their proficiency; inventory control and ordering; P & L -responsible for each area of focus; Lead manager in opening in restaurant in Huntersville.

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  Michael E McGinley & Company

  • Fort Myers, FL

  • Certified Residential Real Estate Appraiser

    • Feb 1987 - Sep 1994
    • Fort Myers, FL

    Performed appraisals of one to four unit residential units for conventional lenders, VA and FHA. Area included four counties in SW FL; LEE County, FL county court - deemed expert witness in residential appraisal; After two years, became office manager - reviewing other appraisers work to ensure ...

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  The Country Club of Brevard

  • Brevard, FL

  • Food and Beverage Director

    • Feb 1986 - Nov 1986
    • Brevard, FL

    Oversaw all food and beverage operations for private member country club including dining room, snack rooms, golf course shacks. Collaborated with Chef to design menu items for all meals, coordinated and managed private events at club including weddings, Vegas night, etc. Responsible for P & ...