Bio
Experience
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AM-GARD, INC.
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Pittsburgh, PA
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Quality Assurance and Business Development
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Nov 2018 - Present
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Pittsburgh, PA
Ensuring all client locations receive the best possible service from all of our employees while increasing the client base.
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CWS Consulting, LLC
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Pittsburgh, PA
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Managing Director
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Sep 2011 - Nov 2018
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Pittsburgh, PA
A loss control and risk management company providing services to multiple insurance companies in the region.
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General Manager
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Jul 2009 - Sep 2011
As the senior executive in the geographical market, was required to have acute awareness of the market environment and demonstrate sound business, financial, and growth-oriented management practices in support of multiple business customers. Provide leadership, coaching, and direction to more than 100 locations and a team of more than 500 personnel. Day to day responsibilities included overseeing Human Resources, sales, operations and administrative functions, assisting the sales representatives in the sales presentations, ensuring planned profitability of all services are realized by utilizing sound financial management practices (e.g. P and L, Job Profitability, Weekly Hours, Budgeting, collections, etc.), ensure all personnel comply understand and comply with applicable federal, state, local and corporate mandates, i.e., EEOC, wage and hour, ADA, OSHA, Corporate policies and procedures, etc., and ensuring the team is providing highest level of service to all clients in the geographical area.
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Regional Director
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Jan 2009 - Jul 2009
A franchise cleaning company seller, unable to gain a presence in Pittsburgh, in just six months, a team was built which not only began to build a presence in the market, but grew by an unprecedented 200% in that time frame. Due to the ability of the framework around the development of the franchise teams, a sales team was also added which was then able to begin selling contract work to support the franchisee teams and added an increase of 30% of client contracts to the region in that same period. Software: MS Office Suite
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Contract Security Director
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Jul 2007 - Aug 2008
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Contract Security Director
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Mar 2005 - Jul 2007
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rue21
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Pittsburgh, PA
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Loss Prevention Manager
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Mar 2002 - Feb 2005
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Pittsburgh, PA
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Police Officer/Instructor
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Jun 1993 - Sep 2000
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ACCOUNTING ASSISTANT
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Jul 1990 - Sep 1992
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LAW ENFORCEMENT MANAGER
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Mar 1982 - Mar 1990
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Education
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1999 - 2001Waynesburg University
Master of Business Adminstration, Business Administration and Management, General -
1994 - 1997Geneva College
BACHELOR OF SCIENCE, HUMAN RESOURCE MANAGEMENT -
1985 - 1990Community College of the Air Force
Associate's degree, Criminal Justice/Law Enforcement Administration
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