Okay, let’s tackle this. So Jim Lewis has a mix of ITIL, business analysis, and project management skills, which are in demand. He has experience as a Service Delivery Manager at HP, which is a significant company. Location is Royal Oak, Michigan, which is a mid-sized city. According to IT service management salary benchmarks, a Service Delivery Manager with his experience and skills can expect to earn around $100–$150 per hour. Considering the mix of skills and experience, I’ll estimate around $125 per hour.