Experience

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  Opticomm

  • Australia
  • Telecommunications
  • 1 - 100 Employee

  • SA Sales & Delivery Manager | OptiComm

    • Mar 2021 - 3 years 3 months

    Adelaide, South Australia, Australia OptiComm is an Australian company that enables smart communities; via the design, supply & installation of fibre-to-the-premises broadband infrastructure. With a focus on servicing new developments - apartment buildings, retail & commercial premises, and housing estates - OptiComm provide innovative, cost-effective and tailor-made solutions. I'm absolutely stoked to be joining the OptiComm team as the Sales & Delivery Manager for South Australia!

• 

  Tec-Nique

  • Telecommunications Design Consultant

    • Nov 2020 - Mar 2021

    Adelaide, South Australia, Australia Tec-Nique provide a complete range of independent telecommunications consultancy services for the SA/NT New Developments industry, including: • optimal and carrier-compliant pit&pipe and pathway designs; for a wide range of projects - unit developments, housing estates, apartment buildings and commercial premises; • independent inspection services; • as-built documentation; • design optimisation; and • general telecommunications consultancy.

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  Nbn® Australia

  • Australia
  • Telecommunications
  • 700 & Above Employee

  • Deployment Specialist, New Developments SA/NT

    • Oct 2013 - Oct 2020

    Adelaide Engaged with a broad range of external & internal stakeholders to ensure successful outcomes for the deployment of nbn infrastructure into new developments across SA/NT. Developer | Communications Consultancy * Presented the high-level technical solution to assure developers of the delivery of world-class telecommunications services, which is now critical to the success of new development projects. * Internal Planning Engagement Liaised with key network planning stakeholders… Show more Engaged with a broad range of external & internal stakeholders to ensure successful outcomes for the deployment of nbn infrastructure into new developments across SA/NT. Developer | Communications Consultancy * Presented the high-level technical solution to assure developers of the delivery of world-class telecommunications services, which is now critical to the success of new development projects. * Internal Planning Engagement Liaised with key network planning stakeholders to ensure an optimal nbn network outcome for significant new development areas. Consulting Engineer | Training & Support * Demystified the nbn technical requirements for ‘pathway’ (apartments and multi-premises commercial) and ‘pit&pipe’ (units and broadacre estates) designs. Internal Design Engagement * Identified any development-specific requirements & limitations, then proposed & negotiated optimal solutions with both the developer and the nbn Design team. Development Industry | Technical Liaison * Ensured telecommunications pathways in new developments were constructed to the accepted nbn design and/or in accordance with nbn technical standards. Practical Completion Inspection & Installation Handover * Negotiated with the developer’s build team to ensure their project schedule provided sufficient time for nbn to deliver services to residents & commercial tenants on day one. Show less

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  Internode

  • Australia
  • Telecommunications
  • 1 - 100 Employee

  • Product Manager

    • 2007 - 2013

    Adelaide Developed innovative telecommunications products “from idea to invoice”; and managed those products throughout their lifecycle: Consulted with sales and management to identify new business opportunities. * Researched options with suppliers and technical staff. * Created high-level design and financial business case. * Presented to the senior management team for approval. Created the detailed product specification for the development team. * Negotiated and liaised… Show more Developed innovative telecommunications products “from idea to invoice”; and managed those products throughout their lifecycle: Consulted with sales and management to identify new business opportunities. * Researched options with suppliers and technical staff. * Created high-level design and financial business case. * Presented to the senior management team for approval. Created the detailed product specification for the development team. * Negotiated and liaised with suppliers. * Ensured legal and regulatory compliance. * Communicated with all stakeholders throughout the development process. Communicated the benefits of new products both internally and publicly. * Produced intranet-based staff training resources, with direct staff training as required. * Created public content such as web pages, order forms and pricelists. * Prepared social media and press releases; interviews with technical journalists. Post-launch activities included process & performance monitoring, leading to continuous improvement and optimization throughout the product life-cycle. Achievements: * NodeMobile (launched 2012) * Virtual Private Servers (launched 2011) * NBN Fibre (launched 2010) * Extreme SHDSL (launched 2009) * Naked ADSL (launched 2008) * NodePhone2 (launched 2007)

  • Sales Engineer

    • 2003 - 2007

    Adelaide Consulted and designed telecoms solutions for business, corporate and government clients. As a ‘challenger brand’, Internode enabled me to further expand my skills in consultative selling. * Working as part of an account management team, I explored then documented the client’s requirements and objectives. * I’d then prepare & cost an optimal network design to address these specific criteria, and present this to the client in conjunction with the Account Manager. These… Show more Consulted and designed telecoms solutions for business, corporate and government clients. As a ‘challenger brand’, Internode enabled me to further expand my skills in consultative selling. * Working as part of an account management team, I explored then documented the client’s requirements and objectives. * I’d then prepare & cost an optimal network design to address these specific criteria, and present this to the client in conjunction with the Account Manager. These solutions drew on both my extensive technical knowledge and established network of business contacts. As Internode’s first sales engineer, I contributed to: * the establishment of pricing constructs and profitability analysis; * the creation of proposal and presentation templates; and * the development of internal business processes and systems for sales & support. In addition to numerous corporate sales, key achievements included: * Creating the Internode Sales Engineering team, in line with geographic and revenue expansion. This included selection, training, leading and mentoring this small group of professionals. * The development of a new product suite - Internode Business Connect (IBC), a private IP wide area networking solution. IBC was the main platform for Internode’s extraordinary success in corporate network sales.

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  Telstra

  • Australia
  • Telecommunications
  • 700 & Above Employee

  • Communications Consultant

    • 1998 - 2003

    Adelaide As an integral part of the corporate account team, I enjoyed developing long-term business relationships with customers. This included leading enterprises from the manufacturing, financial and retail sectors. I was responsible for identifying the customer’s key requirements, then designing & presenting the appropriate voice, data or internet solution. While in this position, I was invited as a guest lecturer in telecommunications at the University of South Australia. This was personally… Show more As an integral part of the corporate account team, I enjoyed developing long-term business relationships with customers. This included leading enterprises from the manufacturing, financial and retail sectors. I was responsible for identifying the customer’s key requirements, then designing & presenting the appropriate voice, data or internet solution. While in this position, I was invited as a guest lecturer in telecommunications at the University of South Australia. This was personally rewarding and continued for a number of years, honing my public speaking competencies

  • Senior Engineer

    • 1994 - 1998

    Adelaide As a media engineer, I was responsible for the operational development of audio and video network services. During this time, the video network was successfully migrated from analogue to digital. Positive outcomes included a 40% reduction in customer service faults, and a 60% reduction in internal transmission costs.

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  Telstra

  • Australia
  • Telecommunications
  • 700 & Above Employee

  • Professional Engineer

    • 1991 - 1993

    Adelaide During this graduate engineer ‘rotation’ period, I gained valuable experience in the diversity of telecommunications engineering, including: Telstra Optical Networks * Responsible for inter-capital cable infrastructure projects. My main project was to improve the design & installation of large solar power structures, used to power the fibre optic repeater stations across the Nullabor. Telstra Mobile Networks * A more software-oriented assignment, where I received a… Show more During this graduate engineer ‘rotation’ period, I gained valuable experience in the diversity of telecommunications engineering, including: Telstra Optical Networks * Responsible for inter-capital cable infrastructure projects. My main project was to improve the design & installation of large solar power structures, used to power the fibre optic repeater stations across the Nullabor. Telstra Mobile Networks * A more software-oriented assignment, where I received a challenging project to create a geographical information system for mobile network performance. Show less

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  MediSense

  • Electronics Technician

    • 1988 - 1988

    Oxfordshire A fascinating university sabbatical, working at a leading-edge diagnostic research centre. My main assignment was the building and testing of prototype electronic test equipment. I also gained skills in laboratory management and PC hardware.

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  Computer Management Centre

  • The Kid

    • 1984 - 1985

    Adelaide A Digital Equipment Corporation reseller & bureau, very old skool. The bureau was a glass box of PDP-11s & VAXs; the hardware was VT-220s terminals (now with green screens!); Rainbow PCs; and strange DECMate word processors. Hard disks cost $3,000 for 5 Mbytes; memory was bought in 64k chips, and the LAN was vampire-powered. Duties included stock control, delivery & installation, helping out sales & operations, fooling around unsuccessfully with the temp receptionists. A lot of… Show more A Digital Equipment Corporation reseller & bureau, very old skool. The bureau was a glass box of PDP-11s & VAXs; the hardware was VT-220s terminals (now with green screens!); Rainbow PCs; and strange DECMate word processors. Hard disks cost $3,000 for 5 Mbytes; memory was bought in 64k chips, and the LAN was vampire-powered. Duties included stock control, delivery & installation, helping out sales & operations, fooling around unsuccessfully with the temp receptionists. A lot of fun, especially the latter, learned quite a bit, gained a taste for data networking & corporate sales. Show less