Bio
Experience
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Local Veterans' Employment Representative
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James P. Flaherty, Attorney At Law
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Greater New York City Area
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Attorney
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Jan 1988 - Present
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Greater New York City Area
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IT Network Consultants, Inc.
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Greater New York City Area
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VP
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Jan 1997 - Dec 2013
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Greater New York City Area
Responsible for Operations and Business Development for a solutions design organization placing Information Technology professionals in temporary and permanent positions nationwide. Clientele ranged from small businesses to Fortune 100 corporations in more than 22 states. Successfully built and operated a multi-million dollar service organization which attained a dual ISO 9001:2000 registration for staffing services and solution design services.
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Memorex Telex
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Greater New York City Area
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Regional Business Alliance Manager
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Mar 1994 - Dec 1996
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Greater New York City Area
Responsible for the training and development of existing sales force. Business alliance responsibility for personally identifying, negotiationg and implementing business alliances for the Northeastern Region. Continuously exceeded all assigned revenue objectives at 150% of plan (personal sales), developed highly effective sales team which became the national leaders in service sales (intangible sales), and successfully implemented multiple third party service alliances.
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MAI Basic Four
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Greater New York City Area
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Director of Customer Service
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Sep 1983 - Dec 1993
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Greater New York City Area
Various service management and business development responsibilities. Responsible for Nationwide Customer Service Division with more than 1000 employees and $58,000,000 in annual revenue. Increased profitability and productivity through the design and implementation of effective business strategies and best practices.
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Xerox
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Tarrytown, NY
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Field Service Manager
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Aug 1969 - Sep 1983
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Tarrytown, NY
Manager of Field Service including Key Accounts in NY and CT. Recieved Excellence award and PAR Club recognition. Consistently met or exceeded all management objectives for customer satisfaction and performance metrics.
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LTJG
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Oct 1966 - Nov 1977
Served 11 years in the USNR as both an enlisted member and a commissioned officer:- Enlisted Petty Officer Experience: Electronics Techician servicing communications, navigation and radar systems.- Commissioned Officer Experience: Supply Corps, contracts officer and logistics.
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Education
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1982 - 1986Pace University School of Law
Juris Doctor (J.D.), Law -
1978 - 1980Long Island University
Master of Business Administration (M.B.A.), Business Administration, Management and Operations -
1975 - 1978Mercy College
Bachelor’s Degree, Psychology, Business -
International Firearms Safety
NRA Certified Fireams Instructor & NRA Certified Range Safety Officer
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