Bio
Credentials
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Building Business Relationships (2013)
LinkedInJul, 2019- May, 2026 -
Collaborative Design: Process and Efficiency
LinkedInJul, 2019- May, 2026 -
Critical Thinking
LinkedInMay, 2019- May, 2026 -
Influencing Others
LinkedInMay, 2019- May, 2026
Experience
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Humana Inc.
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Louisville KY
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Compliance Professional 2
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Nov 2015 - Present
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Louisville KY
•Manage most regulatory compliance reporting requirements for 11 states. This represents 42 Annual, 16 Bi-Annual and 40 Monthly reports or 192 separate filings annually.•Manage Archer, a propriety tracking system of all necessary evidence of data collections, data review and actual filing submital activity.•Develop process improvements and technology efficiencies for data collection and review.
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General Manager - Owner
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Apr 2008 - Nov 2015
•Develop service offerings and brand strategies for Wheelchair Transportation and In-Home Care services.•Develop and update all brand assets including web and printed brochures.•Develop and manage sales team to represent Wheelchair Transportation and In-Home Care services within the Louisville area.•Interview and hire caregivers for In-Home care cases in addition to drivers for transportation.•Manage all Accounts Payables, Receivables and filings required by the State of Kentucky.
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National Account Executive
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Jan 2002 - Apr 2008
•Analyze business and marketing strategies for national companies in the Retail, Fast Food and Insurance segments in order to craft solo print direct mail campaigns.•Work closely with business managers in order to complement multi-faceted marketing campaigns. •Advise and make recommendations for effective marketing solutions with the knowledge of the business and the industry.•Manage deliverables for all campaigns and define the measurable success criteria to monitor progress and goals.•Successfully met and surpassed all sales goals every year resulting in membership into the Presidents Club.
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Account Manager - Interactive
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Jan 2001 - Jan 2002
•Developed and executed the CRM strategies for several key clients, including Maker’s Mark Bourbon, Murray Lawnmowers and KET (Kentucky Education Television).•Developed budgets and managed all development within scope of work requirements for web development and direct marketing for these three clients. •Worked with all media disciplines for coordinated timelines, maximum results and advertising efficiencies.
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Director of Product Sales Training
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Jan 1998 - Jan 2001
•Developed online product sales training for 1,250 field sales persons for national use.•Trained 32 sales offices accounting for 1,250 sales people, 45 Data Sales Managers.•Hired and trained five Regional Sales Trainers.•Trained Wholesale sales force accounting for 42 sales people, four Sales Managers and seven Data Specialists.•Total combined sales for all divisions were in excess of $397,000,000.
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Director of Sales
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Jan 1995 - Jan 2000
•Conducted sales of Internet services to businesses nationally.•Developed VAR (Value Added Reseller) program for increased revenues.•Hired, managed and trained sales persons to meet and exceed monthly quotas.•Represented the Sales Department to investors and senior management.•Met or exceeded all annual revenue goals.
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National Sales Executive
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Dec 1983 - Jan 1995
•Analyze business and marketing strategies for national companies in the Retail, Fast Food and Insurance segments in order to craft solo print direct mail campaigns.•Work closely with business managers in order to complement multi-faceted marketing campaigns.•Advise and make recommendations for effective marketing solutions with the knowledge of the business and the industry.•Manage the deliverables for all campaigns and define the measurable success criteria to monitor progress and goals.
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Education
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1979 - 1983Eastern Kentucky University
Bacholar of Business Administration, Marketing Management -
Eastern Kentucky University
Bachelor's of Business Administration, Marketing Management -
Eastern Kentucky University
BBA - Marketing Management, Marketing Mamagement
Suggested Services
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