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Jim Culver profile image

Jim Culver

Sr. Tech Writer at MatrixCare
Intro Book
Seasoned technical writer and project manager delivering high-quality documentation and training solutions.
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Location
Plano, Texas, United States, US
Skills
  • Technical Writing
  • Robohelp
  • Online Help
  • Project Management
  • Training
  • Show all
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Bio

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Jim Culver is a seasoned technical writer with 30+ years of experience in creating user documentation, project management, and training. He has worked with various software companies, including MatrixCare, Computer Associates, and Oracle, and has managed teams of technical writers and training developers. Jim holds a degree from The University of Texas at Arlington.

Experience

  • MatrixCare
    • Frisco, TX
    • Sr. Tech Writer
      • Mar 2005 - Present
      • Frisco, TX

      I have written technical user and developer documentation for several long-term healthcare software applications; including MatrixCare, QuickCare, On-Line Advantage, Point of Care, Staff Solutions suite, RNet Therapy, and Financials: AR, AP & GL. Tools include MS Word/Office, RoboHelp, Captivate, Visio, and Acrobat.

  • Contract Technical Writer
    • Sr. Technical Writer
      • Jan 2003 - Mar 2005

      Contract Technical Writer for:- Computer Associates, Plano, TX- Neiman Marcus Direct, Irving, TX- CCITRIAD Software, Austin, TXPrepared functional specifications, and user and developer documentation for various computer software products developed by these companies.

  • 360Commerce - Austin, TX (later Oracle)
    • Austin, TX
    • Sr. Technical Writer
      • 1997 - 2003
      • Austin, TX

      Designed, wrote, and published developer, system administrator, and end user documentation for the 360Commerce proprietary framework, and a suite of POS and back office software products for retailers such as Home Depot, Toys R Us, and Kinkos. Managed/mentored junior technical writers.

  • Century Design - Austin, TX
    • Austin, TX
    • Project Manager/Facility Manager
      • 1993 - 1997
      • Austin, TX

      Managed the Austin offices for a Minneapolis-based technical documentation and training services company. Managed in-house and off-site technical writers, and training developers creating documentation projects for Austin clients, including: IBM, 3M, Seimans-Nixdorf, and many smaller software companies. Also managed two customer service help desk groups for IBM Austin.

  • Pointer's Int'l - Fort Worth, TX
    • President & Project Manager
      • 1973 - 1993

      I was hired as a technical writer, later promoted to Documentation Manager, then Vice President, then in 1981 promoted to President of a technical documentation services company. I managed from 50 to 250 people in three local facilities and one remote Atlanta office in my years with this company. Primary clients were IBM, Lockheed-Martin, LexMark, and Frito-Lay.

Education

  • The University of Texas at Arlington

Suggested Services

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Industry Focus. “Computer Software”

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