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Jim Catalano is a seasoned project manager with 18 years of experience in managing projects, teams, and operations. He has expertise in human resources, marketing, training, and customer service. Jim has worked with various companies, including Epsilon and Interact Connect, and has a strong background in account management and marketing strategy.

Experience

    • Project Manager

  • Interact Connect
    • Pittsfield, Massachusetts Area
    • Project Manager
      • Apr 2015 - Present
      • Pittsfield, Massachusetts Area

      Responsible for:• Operating assistant to General Manager of Interact Connect• The total operation of the Leukemia & Lymphoma Society (LLS) account. This account consists of 5 major programs and continuous test projects. • Supervision of Account Executives, Account Administrators, and a temporary staff. • Direct communication with the Leukemia & Lymphoma Society • Direct communication with the Epsilon Wakefield team• Indirect communication with the Marketing firm of TH&D, Inc.• Budgeting for yearly profit and loss statement• Maintaining data archives and warehouse slotting

    • Senior Account Executive
      • Jan 2005 - Apr 2015

      Responsible for:• The total operation of the Leukemia & Lymphoma Society (LLS) account. This account consists of 5 major programs and continuous test projects. • Supervision of Account Executives, Account Administrators, and a temporary staff. • Direct communication with the Leukemia & Lymphoma Society • Direct communication with the Epsilon Wakefield team• Indirect communication with the Marketing firm of TH&D, Inc.• Budgeting for yearly profit and loss statement• Maintaining data archives and warehouse slotting

    • Account Executive
      • Jan 2003 - Jan 2005

      Responsible for:• The total operation of the LLS account • Supervision of an Account Administrator, and a temporary staff. • Pricing proposals for LLS. projects• Training of all team personnel

    • Account Administrator
      • Jan 2000 - Jan 2003

      Responsible for:• The daily operation of the LL&S account. • Supervision of a temporary staff of up to 25 people. • Daily Deposits and Data reconciliation• Warehouse and facility Management

    • Account Lead
      • Mar 1997 - Jan 2000

      • The daily operation of the LLS account. • Back up for Deposit Services Department• Assistant on other accounts (DIME, ACSN, NMSS, ARTH)• Data entry

  • Manpower
    • Pittsfield, Massachusetts Area
    • Data Processor
      • Nov 1995 - Mar 1997
      • Pittsfield, Massachusetts Area

      Data Processor at Epsilon: Jobs performed included: processing contributions for charities, batching, encoding checks, and data entry. Warehouse at Excelsior: Jobs performed included: Drill press operator, Mylar operator, heavy duty cutter, silk screen operator, collating, and inserts

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Industry Focus. “Management Consulting”

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