Experience

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  Mercedes Benz of Houston

  • Houston, Texas Area

  • Sales Consultant

    • Sep 2014 - Present
    • Houston, Texas Area

    Appreciate an opportunity at Mercedes Benz of Houston Greenway. Wish me Luck.......

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  Group 1 Automotive

  • Houston, Texas Area

  • Used Car Manager/ Sales Consultant

    • 2012 - 2013
    • Houston, Texas Area

    Realize that business is built on customer satisfaction and devote myself toGuarantee satisfaction of customers.Determine each customer’s vehicle needs by asking questions and listening.Demonstrate vehicles (includes test drives).Deliver vehicles to customers. The delivery process ensures that the customer understands the vehicle’s operating features, warranty and paperwork, and it lays the foundation for customer loyalty.Establish personal income goals that are consistent with dealership standards of productivity, and devise a strategy to meet those goals.Report to the vehicle Sales Manager regarding objectives, planned activities, reviews and analyses.Keep abreast of incoming inventory, features, accessories, etc., and how they benefit customers.Work with the service department and body shop to ensure that vehicles are reconditioned as expected and on schedule.Attend sales meetings and training offered by the dealership and the manufacturer.Maintain a prospect development system.Maintain an owner follow-up system that encourages repeat and referral business.Review and analyze actions at the end of each day, week, month and year to determine how to better utilize time and plan more effectively.Understand the terminology of the automobile business and keep abreast of technological changes in the product.Know and understand equity and values, and be able to explain depreciation to the customer.Know and understand the federal, state and local laws which govern retail auto sales.Introduce customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership’s service department.Actively coach and train all sales personnel and prepare short and long term strategies.Conduct ongoing meeting and training with sales force to ensure core competencies and market intelligence.

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  Mitsubishi Digital Electronics

  • Houston, Texas Area

  • Retail Specialist

    • Jan 2007 - Mar 2011
    • Houston, Texas Area

    Supported over 130 Stores like: Aaron, Best Buy, Conn's, Costco, Fry's, Rent-A-CenterConduct ongoing meeting and training with sales force to ensure core competencies and market intelligence.Actively coach and train all inside sales personnel and prepare short and long term strategies for major account Responsible for driving sales and maximizing retail success. This role will build brand awareness and advocacy with both retail sales personnel and consumers. Also report on Mitsubishi and competitive products, promotions and services, assist Sales Associate and Field Management staff. Increase sales through and within existing accounts driving demand at a local level. Achieve targets and goals for assigned territory. Explain product features/benefits to generate customer interest. Schedule and maintain expected store visits and events per day. Develop relationships with key partners. Understand and respond to customer needs while tracking and monitoring account activity. Work directly with retailers and carriers in the marketplace to ensure training and event compliance. Provide hands-on training to Sales Rep which include small scale programs (i.e. Lunch-and-Learns). Perform in-store merchandising. Conduct consumer facing activities gather market and competitive insights. Develop & execute detailed sales/marketing plans. Responsible for routine or standard technical problems and responds to standard requests from internal and external customers. Makes decisions within guidelines and policies.

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  Conn's HomePlus

  • sales consultant

    • 2001 - 2003