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Jill Kubik profile image

Jill Kubik

Senior IT Analyst at WEC Energy Group
Intro Book
Seasoned IT professional with 32 years of experience in Business Analysis, Project Management, and Software Development.
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Location
Greater Chicago Area, US
Languages
  • Spanish -
Skills
  • Business Analysis
  • Analysis
  • Visio
  • Call Centers
  • Project Management
  • Show all
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Bio

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Topline AI
Jill Kubik is a seasoned IT professional with 32 years of experience in various roles, including Business Analysis, Project Management, and Software Development. She holds an MBA with a Marketing concentration and has expertise in SAP, Genesys Cloud, and Interaction Center. Jill has worked for prominent companies such as WEC Energy Group, Peoples Energy, and RR Donnelly, and has also held leadership positions and certifications in these fields. She has also had experience in coaching and volunteering, including coaching volleyball teams and organizing fundraising events.

Credentials

  • Genesys Cloud Architecture, Admin and API
    Genesys
    May, 2023
    - Apr, 2026
  • Interaction Dialer Certified Engineer
    Interactive Intelligence
    Oct, 2014
    - Apr, 2026
  • Interaction Center Certified Specialist
    Interactive Intelligence
    Dec, 2013
    - Apr, 2026

Experience

  • WEC Energy Group
    • Chicago, IL
    • Senior IT Analyst
      • Jul 2015 - Present
      • Chicago, IL

      Member of the eBusiness Development Team. Support of critical customer-facing applications on the Web and IVR using Genesys Cloud, Interaction Center, Visual Studio .Net applications, and REST APIs along with several other interfacing applications. We support all utility companies under WEC Energy Group with customer service centers in various states throughout the US.

  • Mount Carmel High School
    • Interested party
      • 2001 - Present

      Assist my husband with the off-season training programs for the football, lacrosse and hockey teams. Organizing athlete goal sheets, daily workout routines, and group activities. Assisted lacrosse program 2012-2021.

  • Peoples Energy
    • Senior Analyst
      • Jun 1991 - 2015

      Member of Application Development team supporting the SAP and other Financial applications. Team Lead of SAP Development team for 5 years.

  • Chicago Christian High School
    • Palos Heights, IL
    • Athletic Booster Board member
      • Oct 2011 - 2013
      • Palos Heights, IL

      Fundraising activities - help organize and run the annual Bowling for Bucks fundraiser.

  • Elite Volleyball Club
    • Coach
      • 2003 - 2007

  • RR Donnelley
    • Intern-Analyst
      • 1989 - 1991

      Installed hardware and software, worked on the help desk, created small database applications to assist users.

Education

  • 1991 - 1994
    DePaul Driehaus College of Business
    MBA, Marketing concentration
  • 1987 - 1991
    North Central College
    BS, Computer Science Minor: Math
  • 2008 - 2009
    Moraine Valley Community College
    advanced coursework - no degree, Continuing studies in Web Development
  • 1984 - 1987
    Waupaca High School
    High school diploma, Computer Science

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Industry Focus. “Computer Software”

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