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Jilliane Borcena is a seasoned operations manager with 10+ years of experience in customer-facing roles, including Operations Manager at Technodream Call Center Services and Silver Connect Web Design, and Customer Success Representative at EyeBuyDirect Inc.

Experience

    • Operations Manager
      • Jan 2014 - Present

  • Silver Connect Web Design
    • Las Vegas, Nevada Area
    • Operations Manager
      • Jul 2008 - Jan 2014
      • Las Vegas, Nevada Area

      Silver Connect offers:Graphic Design, Web development, and SEO Marketing

    • Operations Manager
      • Jul 2008 - Jan 2014

      We provide:+Customer Service+Technical Support+B2B Telemarketing & B2C Telemarketing+Data Research/ Data Gathering/ Data Cleansing+Virtual Assistance Silver Connect Call Center is an outsourcing company that offers excellent customer success services with our experienced and well trained staff, hands-on management team, and client-success focus.Our flexibility and ability to make decisions fast will be very beneficial for you and your dynamic team.

  • EyeBuyDirect Inc.
    • Shanghai City, China
    • Customer Success Representative
      • Dec 2007 - Jun 2008
      • Shanghai City, China

      An online retailer of affordable fashion eyewear.

Education

  • 2001 - 2006
    Saint Louis University (PH)
    Bachelor of Science - BS, Accounting and Business/Management

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Customer Service/Support”

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