Experience

• 

  National Guard Bureau

  • United States

  • Career Counselor

    • Sep 2023 - Present
    • United States

• 

  Oregon Army National Guard

  • United States
  • Armed Forces
  • 500 - 600 Employee

  • Oregon In-Service Recruiter and Interstate Recruiting NCO

    • May 2020 - Nov 2023

  • Preventive Medicine Specialist/ Patient Administration Specialist

    • Apr 2005 - May 2020

    Primarily responsible for managing, supervising and performing administrative duties in the patient administration division of the state of Oregon's medical facility. Compiles, processes, and maintains all medical records of all Oregon Army National Guard's soldiers in a manner consistent with administrative, ethical, legal, and regulatory requirements of the healthcare system. Manages a staff of 6-10 through assessing their performance, providing constructive feedback for improvement and recognizing high-performing employees. Advises managers on organizational policy matters such as equal employment opportunity, HIPPA, sexual harassment, and recommends needed changes. Trains patient administration staff to implement new policies and regulations improving customer service and administrative skills, such as; customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Advises executive and top leadership to develop and facilitate relationships and sustain leadership planning for business outcomes. Counsels employees on career development, disciplinary actions, and retention.

  • Recruiting and Retention NCO

    • Apr 2005 - Apr 2014

    Educate civilian personnel about the features and benefits of the Oregon Army National Guard, as a way to enhance personal goals and service to the community, state, and country. Manager of the full life cycle of the recruitment and selection process from the job requisition step to the job-offer stage and bringing new employees on board. Presented formal and informal presentations at civic and service organizations, as well as executive leadership. Discussed personal aims and goals to include; security, personal aptitudes, training opportunities, job satisfaction, and stability, advancement, prestige, and military life. Evaluated applicants' professional, educational, and psychological background to determine Oregon Army National Guard programs with a particular individual appeal. Developed and implemented advertising/marketing plans for statewide executives. Maintained market research and analysis of recruiting territory and made appropriate recommendations to supervisors. Provided direct advertising support with the primary purpose of generating leads and accessions.

• 

  Veterans Administation

  • Eugene, Oregon Area

  • MSA

    • Jun 2017 - May 2020
    • Eugene, Oregon Area

• 

  United States Air Force

  • Klamath Falls, Oregon

  • Public Health Specialist

    • Aug 1999 - Aug 2005
    • Klamath Falls, Oregon