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Experience

    • Sales Manager, China
      • May 2014 - Present
      • Shanghai City, China

      Small Luxury Hotels of the World™ (SLH) is the most desirable community of independently minded travellers and independently spirited hotels in the world. As a Sales Manager in China, my main responsibility is to driving FIT and groups’ bookings from Leisure, MICE, Corporate and Wedding segments through daily sales call, organizing trade show and FAM trip, and attend related event/conference etc.

    • Shanghai Office Representative
      • Jan 2012 - May 2014
      • Shanghai City, China

      Uniline is one of the leading destination management companies in southeast Europe operating successfully since 1990. As China Representative, my daily work is to1) Communicate with HQ about sales strategy and market promotion; 2) Maintain good relationship with partners and airline company; 3) Supervise group service quality and cooperate with related departments; 4) Solve complaints; 5) Organize Educational & Roadshows on the destinations represented;

    • Guest Relation Officer
      • Jul 2011 - Dec 2011
      • Maldives

      Constance Hotels and Resorts is a collection of tropical paradises in authentic destinations across the Indian Ocean., each beautifully designed with its own individual character offering 5* comfort and escape in stunning island locations. As a Guest Relation Officer, my responsibilities are: 1) Handling guest complaints and keep good relationship with guests; 2) Entertain FAM trip together with GM and sales manager; 3) Plan and arrange activity schedule for VIP clients; 4) Coordinate and communicate with Maldivian air taxi company;5) Promote and upsell unique luxury services and activities;

    • Guest Relation Officer
      • Jun 2010 - Dec 2010
      • Maldives

      LUX* Resorts & Hotels helps people to celebrate life by delivering consistently on the promise of a different kind of Luxury; hospitality that is Lighter.Brighter. LUX* stages exceptional experiences in different locales – whether on the Beach, in the City or in Nature – by banishing thoughtless patterns and being more simple, fresh and sensory than our competitors. As a Guest Relation Officer, my responsibilities are: 1) Handling guest complaints and keep good relationship with guests; 2) Entertain FAM trip together with GM and sales manager; 3) Plan and arrange activity schedule for VIP clients; 4) Coordinate and communicate with Maldivian air taxi company;5) Promote and upsell unique luxury services and activities;

    • From Sales Executive to Sales Manager
      • Jul 2007 - Jun 2010
      • Shanghai City, China

      Jul.2007-Jun.2010 and Jan.2011—Jul.2011, I was working in Marina Travel. Marina Travel is a GSA company. I was representing LUX Hotel (a French hotel group which is the third biggest international hotel group in Mauritius) doing sales in Huadong market of China.

Education

  • 2022 - 2022
    Cornell University
    Hotel Revenue Management
  • 2003 - 2007
    Anhui Normal University
    Bachelor's degree, Toursim Management

Suggested Services

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Industry Focus. “Hospitality”

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