Okay, let’s tackle this. So Jhessail has 11 years of experience in customer service, which is a great starting point. However, her role as a server/host/hostess at Longhorn Steakhouse is more entry-level. She also has a degree in Speech-Language Pathology Assistant, which is not directly related to customer service. Considering her skills and experience, I would estimate her hourly rate to be around $25, which is on the lower end of the spectrum for customer service professionals. This is because her experience is mostly in food service, and her degree is not in a field that directly translates to customer service expertise. To be honest, I would expect her rate to be higher if she had more experience in customer-facing roles or if she had a degree in a related field.