Experience

• 

  Digi Mobil

  • Zaragoza, Spain

  • Sales Service Representative

    • Sep 2021 - Feb 2022
    • Zaragoza, Spain

    · Responsible for meeting sales goals and growing the business by meeting established sales goals· Successfully build and manage client portfolios while deepening relationships· In charge of all aspects of client services, account management and addressing any gaps in services received · Created, presented and managed the client quotes and billing statements· Managed the training and onboarding process of new employees; conducted one on one coaching and evaluated progress

• 

  Eroski

  • Zaragoza, Spain

  • Cashier and Stocker

    • Jun 2021 - Sep 2021
    • Zaragoza, Spain

    · Lead Cashier; responsible for managing a team of four cashiers by ensuring proper procedures were followed and balancing was done correctly at the end of day· Managed all cash handling responsability, including but not limited to: receiving payments, issuing receipts, processing sales and balancing· Trained and onboarded new cashiers; assisted with their development and conducting necessary coaching as needed· Responsible for tracking and restocking store as needed· Welcoming customers, answering questions and helping deliver excellent customer service

• 

  Majorel

  • Zaragoza, Aragón, España

  • Teleoperador comercial

    • Jun 2021 - Jun 2021
    • Zaragoza, Aragón, España

• 

  El baul de Liah

  • Santo Domingo, Dominican Republic

  • Business Owner

    • Sep 2016 - Sep 2020
    • Santo Domingo, Dominican Republic

    · Founded successful small business which grew year over year· Managed day-to-day operations of busy online ship and accompanying blog· Supervised and trained employees while ensuring retention· Promoted products on multiple channels, including social media, online ad campaign and word-of-mouth initiatives· Delivered outstanding customer service · Handled client complaints and managed the process of resolution end to end to meet client’s satisfaction

• 

  Orange

  • Asistencia del servicio de atención y ventas del cliente

    • Apr 2014 - Oct 2015

• 

  Stradivarius

  • Santo Domingo, República Dominicana

  • Representante de ventas

    • Jul 2012 - Jun 2013
    • Santo Domingo, República Dominicana

• 

  Tigres del Licey

  • Santo Domingo, Dominican Republic

  • Relaciones Públicas

    • Oct 2011 - Feb 2012
    • Santo Domingo, Dominican Republic