Bio
Credentials
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Make the Move from Individual Contributor to Manager
LinkedInSep, 2020- Apr, 2026 -
New Manager Foundations
LinkedInSep, 2020- Apr, 2026 -
Onboarding New Hires as a Manager
LinkedInSep, 2020- Apr, 2026 -
Time Management for Managers
LinkedInSep, 2020- Apr, 2026 -
Microsoft Teams Essential Training
LinkedInAug, 2020- Apr, 2026 -
Project Management: Healthcare Projects
LinkedInMay, 2018- Apr, 2026 -
Project Management Foundations
LinkedInMar, 2018- Apr, 2026 -
OSHA 30-Hour General Industry
United States Department of DefenseJan, 2018- Apr, 2026 -
Four Lenses / DRP Certification
SHIPLEY COMMUNICATION, INC.Sep, 2015- Apr, 2026 -
Basic Life Support Provider
American Heart Association | American Stroke AssociationAug, 2017- Apr, 2026 -
Certified Department of Defense Sexual Advocate: Level I
National Organization for Victim Assistance NOVA -
HAZWOPER 24-Hour Emergency Response Technician Level III
Lion Technology Inc.
Experience
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3Z Brands
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Glendale, Arizona, United States
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Safety and Compliance
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Jun 2023 - Present
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Glendale, Arizona, United States
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U.S. Department of Veterans Affairs
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Phoenix, Arizona
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Veterans Service Representative
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Oct 2019 - Jul 2023
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Phoenix, Arizona
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Aramark Uniform Services
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Phoenix, Arizona Area
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Associate District Manager
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Sep 2018 - Oct 2019
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Phoenix, Arizona Area
• Establish and maintain outstanding customer service within assigned geographic area• Recruit, select, hire, develop and educate Route Sales employees• Effectively manage district’s top 100 accounts through Quality Control Monitoring• Aid in conducting evaluations of staff to provide feedback on their overall performance, growth and customer service skills• Create a pervasive sales culture that fosters a strong brand orientation and supports achievement of sales objectives• Proactively follow up on accounts in jeopardy and lost accounts• Identify growth areas and retain 100% of the district’s customers• Make direct service calls and resolve service concerns expeditiously• Maintain close coordination with production department regarding service and customer issues• Perform route observations weekly• Partner with sales organization to identify areas of growth• ABS Project Team Lead for garment tracking system to accurately invoice and track garments.
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Marine Corps Recruiting
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Various
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Program Director
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May 1993 - Sep 2018
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Various
OPERATIONS & PLANNING: Supervised the day-to-day operations within the organization, charged with planning and scheduling human resources and materials across multiple sectors among 150 reserve and active component Marines. Developed policy and procedures and disseminated it throughout the organization published in formal correspondence ensuring compliance throughout the organization. Served as the command representative for enlisted and commissioned members regarding pay and benefits, mentoring and guiding the workforce to meet the Commanders intent.HEALTH PROMOTION: Responsible for the development, implementation and planning of the organization wide health and wellness promotion program. Provided Sailors, Marines, beneficiaries, retirees, and Department of Defense (DoD) civilians with educational resources and tools to assist them in making informed decisions on health and lifestyle behaviors. Creating an understanding that prevention optimizes mission readiness and enhances overall well-being. VICTIM ADVOCATE: Served as the primary initial point of contact for victims of sexual assault. Providing continuous support for victims’ immediate needs, assessing all safety concerns, providing key information on resources that are available, serving as a liaison between victims and services advocating for the expressed interests of victims with all intervening agencies. OCCUPATIONAL SAFETY & HEALTH: Ensured the safety and wellbeing of 134 employees by enforcing Title 29 CFR part 1910 and training employees on safety regulations, maintenance and training requirements; exceeded satisfactory requisites during all Occupational Safety and Health Administration (OSHA) Inspections. Conducted Operational Risk Management (ORM) assessments, investigations for workplace accidents, safety inspections, and compiled accident reports with recommendations for actions.
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Education
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2017 - 2024Grand Canyon University
Doctor of Education (Ed.D.), Organizational Leadership/Healthcare Administration -
2014 - 2016Liberty University
Master of Public Health (MPH), Health Promotion -
2014 - 2015Liberty University
Graduate Certificate, Healthcare Management -
2013 - 2013Naval Education and Training Command
White Belt, Lean Six Sigma -
2011 - 2013American Public University System
Bachelor of Arts (BA), Sociology -
DoD Sexual Assault Advocate Certification Program
D-SAACP Advocate Level I, SAPR-VA -
2010 - 2012United States Military Apprenticeship Program
Counselor, Professional & Kindred, Counselor (Professional & Kindred) O*Net 21-1012.00 -
2008 - 2012United States Military Apprenticeship Program
Automotive Mechanic, Automobile Mechanic -O*NET 49-3023.01 -
2008 - 2011Allied American University
Associates, General Studies -
2008 - 2008Allied Business Schools
Certificate, Entrepreneurial Business Career Training -
Marine Corps University
Tactical Logistics Operations Course 1-09, School of MAGTF Logistics
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References
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