Bio
Experience
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Docplanner
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Mexico (Remote)
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CX/CRM LATAM Specialist
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Mar 2024 - Present
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Mexico (Remote)
Planning, creating and monitoring digital marketing campaigns to increase revenue, brand awareness or lead generation on Hubspot (CRM). Coordinating work between the designer and the advertising specialists to implement a successful marketing campaign. Work closely with Account Executives to set up the right expectations for clients. Customer relationship management. Communicating on a timely manner with clients providing them with feedback and results. Understand client’s business goals, anticipate their needs and turn data into compelling stories and actionable insights to help them succeed. Track, analyze, and report key performance indicators and business trends internally and to clients. Create, implement, maintain, and constantly look to improve internal processes. Oversee campaign’s scheduled tasks, reports, deadlines and milestones for client.
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Amazon AWS
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US (Remote Project)
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Marketing Specialist
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Mar 2024 - Present
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US (Remote Project)
Set online marketing strategies and KPIs that utilize all tools and channels, including emails, analytics, social and paid media. Investigate client’s competitor campaigns and understand best practices to inform online marketing benchmarks. Identify opportunities to use digital technology to enhance the overall marketing strategy and performance.
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El Diario de Juarez
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Ciudad Juarez Chihuahua
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Web trafficker and programmatic advertising manager, Publicist, Sales Executive
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Aug 2022 - Present
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Ciudad Juarez Chihuahua
Supervise, program and design advertising on the website of the diario.mx, as well as generate revenue reports by an advertising campaign. Responsible for multiple advertising campaigns within the company on different social media platforms and their designs. As a sales executive I was in charge of advising businesses and companies to acquire an advertising space in the printed newspaper.
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Wishpond Technologies Ltd
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Vancouver, CA (Remote)
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Project Manager/Customer Success Specialist
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Jan 2021 - Present
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Vancouver, CA (Remote)
Oversee a team of Digital Marketing Specialists in the execution of lead generation campaigns. Identify strategies that result in positive ROI for each client. Develop training materials such as videos and guides for the project management team. Develop strategies to reduce customer churn. Analyzing customer feedback via NPS to make sure their need is met.
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High Level
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Dallas Texas (Remote)
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Growth Hacker
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Jan 2021 - Feb Present
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Dallas Texas (Remote)
Manage 20+ concurrently ongoing high-paced creative projects - from strategy to concept to production - all while working with a large number of customers and creators. Build account strategy to proactively identify and meet your customer's needs with creative work, developing a collaborative creative partnership and deep familiarity with their businesses along the way. Work closely together with designers, other project managers, sales reps, and customer support reps across the world. Continuously learn, develop, and grow.
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Latchel
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Seattle, WA (Remote)
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Marketing Specialist
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Jan 2017 - Apr Present
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Seattle, WA (Remote)
In charge of the business image, and marketing efforts.
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Education
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2018 -Tecnológico de Monterrey
Bachelor's Degree, International Marketing
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