See How Many Clients You're Missing Each Month

Simply enter your business email & Topline AI Agent will show you.

Bio

Jesus Pedroza Malo, a seasoned marketing expert, is native Spanish speaker with a strong proficiency in English. With a Bachelor's Degree in International Marketing from Tecnológico de Monterrey, he has honed his skills in project management, communication, and problem-solving. Throughout his career, Jesus has demonstrated exceptional experience in digital marketing, most notably as a CX/CRM LATAM Specialist at Docplanner, where he planned and executed successful marketing campaigns, and as a Marketing Specialist at Amazon AWS, where he set online marketing strategies and KPIs. He has also worked as a Project Manager/Customer Success Specialist at Wishpond Technologies Ltd, overseeing lead generation campaigns, and as a Growth Hacker at High Level, managing high-paced creative projects. Currently based in Monterrey, Mexico, Jesus brings a unique blend of skills, experience, and cultural understanding to the table, making him an invaluable asset to any organization.

Experience

  • Docplanner
    • Mexico (Remote)
    • CX/CRM LATAM Specialist
      • Mar 2024 - Present
      • Mexico (Remote)

      Planning, creating and monitoring digital marketing campaigns to increase revenue, brand awareness or lead generation on Hubspot (CRM). Coordinating work between the designer and the advertising specialists to implement a successful marketing campaign. Work closely with Account Executives to set up the right expectations for clients. Customer relationship management. Communicating on a timely manner with clients providing them with feedback and results. Understand client’s business goals, anticipate their needs and turn data into compelling stories and actionable insights to help them succeed. Track, analyze, and report key performance indicators and business trends internally and to clients. Create, implement, maintain, and constantly look to improve internal processes. Oversee campaign’s scheduled tasks, reports, deadlines and milestones for client.

  • Amazon AWS
    • US (Remote Project)
    • Marketing Specialist
      • Mar 2024 - Present
      • US (Remote Project)

      Set online marketing strategies and KPIs that utilize all tools and channels, including emails, analytics, social and paid media. Investigate client’s competitor campaigns and understand best practices to inform online marketing benchmarks. Identify opportunities to use digital technology to enhance the overall marketing strategy and performance.

  • El Diario de Juarez
    • Ciudad Juarez Chihuahua
    • Web trafficker and programmatic advertising manager, Publicist, Sales Executive
      • Aug 2022 - Present
      • Ciudad Juarez Chihuahua

      Supervise, program and design advertising on the website of the diario.mx, as well as generate revenue reports by an advertising campaign. Responsible for multiple advertising campaigns within the company on different social media platforms and their designs. As a sales executive I was in charge of advising businesses and companies to acquire an advertising space in the printed newspaper.

  • Wishpond Technologies Ltd
    • Vancouver, CA (Remote)
    • Project Manager/Customer Success Specialist
      • Jan 2021 - Present
      • Vancouver, CA (Remote)

      Oversee a team of Digital Marketing Specialists in the execution of lead generation campaigns. Identify strategies that result in positive ROI for each client. Develop training materials such as videos and guides for the project management team. Develop strategies to reduce customer churn. Analyzing customer feedback via NPS to make sure their need is met.

  • High Level
    • Dallas Texas (Remote)
    • Growth Hacker
      • Jan 2021 - Feb Present
      • Dallas Texas (Remote)

      Manage 20+ concurrently ongoing high-paced creative projects - from strategy to concept to production - all while working with a large number of customers and creators. Build account strategy to proactively identify and meet your customer's needs with creative work, developing a collaborative creative partnership and deep familiarity with their businesses along the way. Work closely together with designers, other project managers, sales reps, and customer support reps across the world. Continuously learn, develop, and grow.

  • Latchel
    • Seattle, WA (Remote)
    • Marketing Specialist
      • Jan 2017 - Apr Present
      • Seattle, WA (Remote)

      In charge of the business image, and marketing efforts.

Education

  • 2018 -
    Tecnológico de Monterrey
    Bachelor's Degree, International Marketing

Services

Industry Focus. Add an industry

Looking to Create a Custom Project?

Need a custom project? We'll create a solution designed specifically for your project.

Get Started

References

Community

You need to have a working account to view this content. Click here to join now

Similar Profiles