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Jessy Mullin profile image

Jessy Mullin

Licensing Specialist at <a class="not-italic font-text_font text-[18px] font-bold cursor-pointer text-link_color" target="_blank" href="/companies/transamerica">Transamerica</a>
Intro Book
Seasoned insurance professional with 12+ years of experience in customer service and management.
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Location
Cedar Rapids, Iowa, United States, US
Skills
  • Management
  • Risk Management
  • Training
  • Call Centers
  • Customer Service Training
  • Show all
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Bio

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Jessy Mullin is a seasoned insurance professional with 12+ years of experience in customer service, licensing, and management. She has worked in call centers, food service, and as a floor supervisor, and has held positions at Transamerica and APAC Customer Services. Jessy holds an Associate's Degree from Kaplan University-Cedar Rapids Campus.

Experience

  • Transamerica
    • United States
    • Financial Services
    • 700 & Above Employee
    • Licensing Specialist
      • Nov 2012 - Present

      As a Licensing Specialist I process new agent contracts/employment applications.

    • Customer Service Representative
      • Mar 2012 - Present

    • Customer Service Rep
      • Mar 2012 - Nov 2012

      I took calls for our New Business department, as well as took calls for our Commissions and Licensing departments.

  • APAC Customer Services
    • Floor Supervisor
      • Jun 2010 - May 2011

      I answered questions from representatives and took their escalated calls. I also assisted in some the Quality department, as well as training.

Education

  • 2015 - 2017
    Kaplan University-Cedar Rapids Campus
  • 2007 - 2008
    Metro High School

Suggested Services

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Industry Focus. “Insurance and Risk Management”

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