Experience

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  VA VALEX TEAM

  • Odessa, Ukraine / Plodiv, Bulgaria

  • Export Sales Manager

    • 2018 - Feb 2022
    • Odessa, Ukraine / Plodiv, Bulgaria

    - Responsible for the physical B2B trading of food and drink products (sweets, snacks, quick-ready food, soft dinks, alcohol drinks, FMCG products)- Maintain existing customers, develop new relationships with both suppliers and customers to increase overall commercial success- Liaise with members of the supply chain, from operations to logistics to suppliers, to ensure the trade is executed efficiently- Evaluate market trends to analyse the potential areas where one can increase market exposure- Manage own book of business as well as own marginsMain countries: UK, EU, China, Israel

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  Jacobson Global Logistics Limited

  • Ho Chi Minh City, Viet Nam

  • Export Customer Service Executive

    • Mar 2016 - Nov 2016
    • Ho Chi Minh City, Viet Nam

    JGL Worldwide HCMC, Vietnam- Execute customer’s service requirements from Bookings, Cargo movement to Data Transmission, Documentation- Coordinate with customers and colleagues to fulfill the job- Coordinate with Carriers/ Shipping Lines/ worldwide agents to handle shipments- Solving all the matters/ problems related to operation jobs- Communicate with Sales/ Operation team to ensure proper flow of information regarding booking prospects and rate approvals- Handle customer enquiries, quotations and overseas agent correspondence and offering solutions- Perform and resolve customer dispute or complaint cases with care and in compliance with all internal and regulatory company’s requirements and customer’s standard operating procedure- Ensure customer satisfaction and feedback to customers in professional manner- Prepare reports, update system timely and accurately- Provide comprehensive and professional services to customers, working to acquire, retain and develop relationships- Other tasks as assigned by Head of Department

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  DUC VIET Corporation

  • Ho Chi Minh City, Viet Nam

  • Project Supporter in International Sales Department

    • Oct 2015 - Feb 2016
    • Ho Chi Minh City, Viet Nam

    Duc Viet Corporation - Nanakids- Follow Distribution project in Phnom Penh, Cambodia.- Prepare price quotations, sales materials and promotional literature.- Controlling all shipment schedules, shipment progress and actively solve related problems related to goods exporting procedure- Establish and manage ongoing relationships with target customers to provide the necessary information and helpful advices on suitable products.- Build and enhance company’s brand identity (image, recognition and value).- Negotiate directly and indirectly with customers about price, quality and delivery time.- Coordinate with Factory & Supply chain department to follow export procedure.- Manage all product sample, catalogue and materials of International sales department.- Support International sales team in seeking for new international markets.

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  Hoa Sen Group

  • Hochiminh City, Vietnam

  • Export Sales Executive

    • 2014 - Jun 2015
    • Hochiminh City, Vietnam

    - Make sure the export activities run smoothly.- Establish good relationships with foreign partners and customers.- Maintain existing customers and look for new customers to improve sales volume.- Information gathering, synthesizing and reporting to leaders on issues related to export activities such as markets, products, prices, customers, partners.- Working with customs agents, warehouse staff and shipping companies.- Helping with shipping, receiving and record keeping for international transactions.- Verifying that all documentation adheres to import-export policies and laws.- Market segmenon: EU, Russia and CIS countries, Australia, New Zealand,Middle East, Africa.