See How Many Clients You're Missing Each Month

Simply enter your business email & Topline AI Agent will show you.

Bio

Generated by
Topline AI
Jessica Sanchez Dubon is a seasoned recruitment professional with expertise in talent acquisition and management. She holds a Master's degree in Environmental Engineering and a Bachelor's degree in Petroleum Engineering. With proficiency in English, Spanish, and Italian, she has worked in various industries, including oil and gas, and has experience in project management, customer service, and talent sourcing.

Credentials

  • Diplomado Business Coaching
    Politécnico de Colombia
    Aug, 2022
    - Apr, 2026
  • Diplomado en Gestión del Talento Humano
    Politécnico de Colombia
    Jul, 2022
    - Apr, 2026
  • Project Management con PMBOK
    Platzi
    Mar, 2022
    - Apr, 2026
  • Innovative Customer Service Techniques
    LinkedIn
    Jul, 2021
    - Apr, 2026
  • Recruiting: Talent Acquisition & Hiring (Version3)
    Udemy
    Apr, 2020
    - Apr, 2026
  • Technical Recruitment for Technical Recruiter
    Udemy
    Apr, 2020
    - Apr, 2026
  • Boolean Sources for Recruitment and Sourcing
    Udemy
    Apr, 2018
    - Apr, 2026
  • IT Basics for Technical Recruiters
    Udemy
    Apr, 2018
    - Apr, 2026
  • Curso de Reclutamiento de Talento
    Platzi
    Mar, 2018
    - Apr, 2026
  • Customer Service Foundations
    LinkedIn
    Jun, 2016
    - Apr, 2026

Experience

  • matteria
    • Colombia
    • Recruitment Consultant
      • Apr 2024 - Present
      • Colombia

      At Matteria we connect purpose-driven talent with the organizations that are changing the world.- Skillfully oversee multiple projects, orchestrating comprehensive recruitment processes from executive to junior levels across Latin America, the USA, and Europe.- Direct small teams, strategize project timelines and foster client relationships to ensure seamless execution.

  • Lidr.co | Training great Tech Leaders
    • Barcelona, Catalonia, Spain
    • Talent Acquisition Manager
      • Dec 2023 - Present
      • Barcelona, Catalonia, Spain

      Our mission is to prepare the tech leaders of tomorrow through immersive, experiential, and community-driven programs. We aim to transform talented tech professionals into top-performing leaders that can successfully solve the challenges our society will face in coming years.- Lead end-to-end talent acquisition efforts, from identifying hiring needs to onboarding top technical talent, ensuring alignment with Lider.co's objectives and values.- Develop and implement innovative recruitment strategies to attract a diverse pool of senior engineers and managers in the tech industry.- Collaborate closely with senior leadership to understand talent requirements and provide strategic guidance on hiring decisions.- Identify, attract, and nurture top technical talent.- Contributing to developing and delivering training programs aimed at upskilling senior engineers and managers in the tech industry.- Train software engineers to become effective leaders and conduct effective interview processes.- Collaborating with founders to hire strategic roles and grow organizations in hyper-growth stages, supporting Lider.co's expansion and development initiatives.- Monitor recruitment metrics and analytics to evaluate the effectiveness of talent acquisition strategies and make data-driven decisions to optimize recruitment efforts.

  • Zipdev
    • Remote
    • It Recruiter
      • May 2020 - Feb 2024
      • Remote

      - Responsible for complete cycle recruitment needs - maintaining robust pipelines, interviewing potential candidates, and executing end-to-end processes- Employed AI-driven solutions to enhance the efficiency of candidate sourcing, ensuring a seamless and data-driven hiring process.- Work closely with founders to hire strategic roles and grow the organization in a hyper-growth stage, hiring top talent for essential organization functions.- Utilized AI-driven analytics to assess talent needs and implement proactive strategies for continuous talent development.- Lead talent acquisition strategy to diversify and expand our talent attraction strategies and create a best-in-class onboarding experience- Work with internal and external partners to run and manage HR management processes.- Conducted thorough reviews and assessments of resumes, interviews, references, and background checks, incorporating AI-driven insights for a comprehensive evaluation process.- Demonstrated leadership by providing mentorship and conducting workshops for junior recruiters, contributing to the development of a high-performing recruitment team.- Acted as the primary point of contact for direct clients in the USA, facilitating clear communication and understanding of client requirements.- Drafted and negotiated job offers alongside the founders, ensuring competitive and attractive compensation packages for successful candidates.

    • IT Talent Sourcer
      • Jun 2018 - Apr 2020

      - Talent sourcer for IT (software developers) and Design (UX/UI Designer) positions. - Connecting talent in Latin America with US and Canadian companies. - Technical Interviews, ATS (applicant tracking system) management, Sourcing.

  • Moderk Tecnology
    • Dublin City, County Dublin, Ireland
    • Customer Service Team Manager
      • Sep 2015 - Apr 2018
      • Dublin City, County Dublin, Ireland

      - Manage income customers inquiries about the platform and provide solutions.- Lead and train a multidisciplinary team made up of 10 customer service reps.- Handle customer complaints, provide solution. - Develop a new group of representatives that will be in charge to meet post-sale needs. In order to increase customer loyalty, build sales and enhance company reputation. - Give welcome and guidance to new customers.- Set agent schedule in order to cover the period of time when customers likely communicate with us. - Manage products that are added on daily basis in the e-commerce www.hotproducts.io - Control software cancellations and take care to scale disputes to PayPal and PayKickStart when need it. - In charge of creation and follow up of the affiliate program.

  • GYM MONSTER
    • Dublin City, County Dublin, Ireland
    • Customer Service Team Manager
      • Feb 2013 - Aug 2015
      • Dublin City, County Dublin, Ireland

      - Supervise the customer service team through the different platforms where campaigns are carried out, Facebook and Instagram. As well as providing comprehensive solutions to attract new customers.- Handle tickets in order to make improvements in products and customer service.- Work closely with our fabric, marketing and sales team to ensure expansion of products and brand exposure.- Manage customer tickets related with upsell campaigns for cross-selling

  • Schlumberger
    • Adelaide, South Australia, Australia
    • Field Engineer
      • Oct 2011 - Jan 2013
      • Adelaide, South Australia, Australia

      Duties and responsibilities:▪ Working in well site units collecting, processing, logging and analyzing geological samples.▪ Use various laboratory techniques to evaluate detailed and complex data for signs of oil or gas.▪ Monitoring computer recordings of drilling with regards of well behaviour▪ Taking on the primary health and safety role for the well through constant monitoring of all critical drilling parameters. Predicting dangerous situations, such as over-pressured formations.

    • Research Assistant engineer
      • Feb 2006 - Sep 2009
      • Caracas, Venezuela

      Working to determine drilling and completion processes and new technologies

Education

  • 2009 - 2011
    Politecnico di Torino
    Msc. Environmental Engineering, Oil & Energy
  • 2004 - 2011
    Universidad Central de Venezuela
    Bsc. Petroleum Engineering, Oil & Energy

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Human Resources Services”

Looking to Create a Custom Project?

Need a custom project? We'll create a solution designed specifically for your project.

Get Started

References

Social Profiles

Community

You need to have a working account to view this content. Click here to join now

Similar Profiles