Bio
Credentials
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Diplomado Business Coaching
Politécnico de ColombiaAug, 2022- Apr, 2026 -
Diplomado en Gestión del Talento Humano
Politécnico de ColombiaJul, 2022- Apr, 2026 -
Project Management con PMBOK
PlatziMar, 2022- Apr, 2026 -
Innovative Customer Service Techniques
LinkedInJul, 2021- Apr, 2026 -
Recruiting: Talent Acquisition & Hiring (Version3)
UdemyApr, 2020- Apr, 2026 -
Technical Recruitment for Technical Recruiter
UdemyApr, 2020- Apr, 2026 -
Boolean Sources for Recruitment and Sourcing
UdemyApr, 2018- Apr, 2026 -
IT Basics for Technical Recruiters
UdemyApr, 2018- Apr, 2026 -
Curso de Reclutamiento de Talento
PlatziMar, 2018- Apr, 2026 -
Customer Service Foundations
LinkedInJun, 2016- Apr, 2026
Experience
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matteria
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Colombia
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Recruitment Consultant
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Apr 2024 - Present
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Colombia
At Matteria we connect purpose-driven talent with the organizations that are changing the world.- Skillfully oversee multiple projects, orchestrating comprehensive recruitment processes from executive to junior levels across Latin America, the USA, and Europe.- Direct small teams, strategize project timelines and foster client relationships to ensure seamless execution.
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Lidr.co | Training great Tech Leaders
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Barcelona, Catalonia, Spain
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Talent Acquisition Manager
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Dec 2023 - Present
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Barcelona, Catalonia, Spain
Our mission is to prepare the tech leaders of tomorrow through immersive, experiential, and community-driven programs. We aim to transform talented tech professionals into top-performing leaders that can successfully solve the challenges our society will face in coming years.- Lead end-to-end talent acquisition efforts, from identifying hiring needs to onboarding top technical talent, ensuring alignment with Lider.co's objectives and values.- Develop and implement innovative recruitment strategies to attract a diverse pool of senior engineers and managers in the tech industry.- Collaborate closely with senior leadership to understand talent requirements and provide strategic guidance on hiring decisions.- Identify, attract, and nurture top technical talent.- Contributing to developing and delivering training programs aimed at upskilling senior engineers and managers in the tech industry.- Train software engineers to become effective leaders and conduct effective interview processes.- Collaborating with founders to hire strategic roles and grow organizations in hyper-growth stages, supporting Lider.co's expansion and development initiatives.- Monitor recruitment metrics and analytics to evaluate the effectiveness of talent acquisition strategies and make data-driven decisions to optimize recruitment efforts.
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Zipdev
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Remote
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It Recruiter
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May 2020 - Feb 2024
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Remote
- Responsible for complete cycle recruitment needs - maintaining robust pipelines, interviewing potential candidates, and executing end-to-end processes- Employed AI-driven solutions to enhance the efficiency of candidate sourcing, ensuring a seamless and data-driven hiring process.- Work closely with founders to hire strategic roles and grow the organization in a hyper-growth stage, hiring top talent for essential organization functions.- Utilized AI-driven analytics to assess talent needs and implement proactive strategies for continuous talent development.- Lead talent acquisition strategy to diversify and expand our talent attraction strategies and create a best-in-class onboarding experience- Work with internal and external partners to run and manage HR management processes.- Conducted thorough reviews and assessments of resumes, interviews, references, and background checks, incorporating AI-driven insights for a comprehensive evaluation process.- Demonstrated leadership by providing mentorship and conducting workshops for junior recruiters, contributing to the development of a high-performing recruitment team.- Acted as the primary point of contact for direct clients in the USA, facilitating clear communication and understanding of client requirements.- Drafted and negotiated job offers alongside the founders, ensuring competitive and attractive compensation packages for successful candidates.
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IT Talent Sourcer
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Jun 2018 - Apr 2020
- Talent sourcer for IT (software developers) and Design (UX/UI Designer) positions. - Connecting talent in Latin America with US and Canadian companies. - Technical Interviews, ATS (applicant tracking system) management, Sourcing.
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Moderk Tecnology
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Dublin City, County Dublin, Ireland
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Customer Service Team Manager
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Sep 2015 - Apr 2018
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Dublin City, County Dublin, Ireland
- Manage income customers inquiries about the platform and provide solutions.- Lead and train a multidisciplinary team made up of 10 customer service reps.- Handle customer complaints, provide solution. - Develop a new group of representatives that will be in charge to meet post-sale needs. In order to increase customer loyalty, build sales and enhance company reputation. - Give welcome and guidance to new customers.- Set agent schedule in order to cover the period of time when customers likely communicate with us. - Manage products that are added on daily basis in the e-commerce www.hotproducts.io - Control software cancellations and take care to scale disputes to PayPal and PayKickStart when need it. - In charge of creation and follow up of the affiliate program.
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GYM MONSTER
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Dublin City, County Dublin, Ireland
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Customer Service Team Manager
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Feb 2013 - Aug 2015
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Dublin City, County Dublin, Ireland
- Supervise the customer service team through the different platforms where campaigns are carried out, Facebook and Instagram. As well as providing comprehensive solutions to attract new customers.- Handle tickets in order to make improvements in products and customer service.- Work closely with our fabric, marketing and sales team to ensure expansion of products and brand exposure.- Manage customer tickets related with upsell campaigns for cross-selling
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Schlumberger
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Adelaide, South Australia, Australia
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Field Engineer
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Oct 2011 - Jan 2013
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Adelaide, South Australia, Australia
Duties and responsibilities:▪ Working in well site units collecting, processing, logging and analyzing geological samples.▪ Use various laboratory techniques to evaluate detailed and complex data for signs of oil or gas.▪ Monitoring computer recordings of drilling with regards of well behaviour▪ Taking on the primary health and safety role for the well through constant monitoring of all critical drilling parameters. Predicting dangerous situations, such as over-pressured formations.
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Universidad Central de Venezuela
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Caracas, Venezuela
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Research Assistant engineer
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Feb 2006 - Sep 2009
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Caracas, Venezuela
Working to determine drilling and completion processes and new technologies
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Education
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2009 - 2011Politecnico di Torino
Msc. Environmental Engineering, Oil & Energy -
2004 - 2011Universidad Central de Venezuela
Bsc. Petroleum Engineering, Oil & Energy
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