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Jessica S. Pfauth is a seasoned non-profit professional with a Master of Social Work (MSW) degree and extensive experience in administration, development, and program delivery. She has worked in various roles, including Manager of Operations and Development at AIA Pittsburgh, where she increased donor retention by over 60% through CRM platform implementation. Pfauth has also managed volunteer programs, coordinated events, and provided administrative support in roles at Communities In Schools of Pittsburgh-Allegheny County, GLSEN Pittsburgh, and the HIV Prevention and Care Project. She holds a Bachelor of Arts (BA) degree in Social Work from the University of Pittsburgh School of Social Work, where she graduated Summa Cum Laude.

Experience

    • Manager Of Operations And Development
  • AIA Pittsburgh | The Pittsburgh Chapter of the ...
    • Pittsburgh, Pennsylvania, United States
    • Manager of Operations and Development
      • Oct 2021 - Present
      • Pittsburgh, Pennsylvania, United States
  • Allegheny County Bar Association
    • Greater Pittsburgh Area
    • Foundation Development Assistant
      • Sep 2016 - Oct 2021
      • Greater Pittsburgh Area

      • Increased efficiency of donation reporting and acknowledgment through new CRM platform implementation – over 60% annual donor retention• Year-round event planning and assistance • Coordination with PR, Finance, Graphics, and Marketing departments on projects and campaigns throughout year• Full ...

    • Mentoring Program Assistant
      • Sep 2015 - Sep 2016

      Volunteer recruitment increased 25% in 6 monthsManaged over 115 volunteer mentors weeklyAnnual volunteer retention over 70%Monthly reporting to fundersWeekly program facilitation

    • Office Coordinator
      • Jan 2015 - Sep 2016

      Donor/constituent data managementDonor cultivation and acknowledgeMentoring program supportEvent coordination support for fundraisers totaling over $35,000

  • GLSEN Pittsburgh
    • Pittsburgh, PA
    • Social Administration Intern
      • Sep 2013 - Dec 2013
      • Pittsburgh, PA

      Provided social administration support, including policy drafting

    • Research Intern
      • Sep 2012 - Apr 2013
      • Pittsburgh, Pa

      Literature reviews, needs assessment reports, developed presentation for PA HIV/AIDS Committee

    • Work Study
      • Jan 2011 - Jun 2011
      • Monroeville, PA

      Supported director and staff providing services to students with special needs

    • Office Assistant
      • Nov 2007 - Dec 2008
      • Pittsburgh, PA

      Compiled and analyzed international and domestic graduate student applicationsData entry and managementGeneral administrative support and reception

    • Senior Administrative Assistant
      • Nov 2002 - Feb 2007
      • Pittsburgh, PA

      Managed archives and retention schedule for 50 years’ of parish recordsManaged database of 3000+ individual membersCompiled and edited weekly newsletter for print run of over 1000Comprehensive administrative support and reception

  • Godiva Chocolatier
    • Monroeville, PA
    • Sales and Customer Service Representative
      • Sep 2002 - Nov 2002
      • Monroeville, PA

      Provided sales assistance, cashier and customer service, and daily loss accounting

    • Customer Service
      • Sep 2001 - Jun 2002
      • Pittsburgh, PA

      Provided order intake processing, cashier and customer service, and daily register reconciliation

Education

  • 2013 - 2015
    University of Pittsburgh School of Social Work - Graduate Program, COSA
  • 2011 - 2013
    University of Pittsburgh School of Social Work

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Nonprofit Organization Management”

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