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Bio

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Jessica Russell is a seasoned education professional with 11 years of experience in managing multiple tutoring centers, overseeing sales and marketing, education, customer service, and human resources. She has a strong background in operations management, customer retention, and team leadership. Jessica holds a Bachelor's degree in Business Administration, Management and Operations from Grand Canyon University.

Experience

  • Tutoring
    • Las Vegas, Nevada, United States
    • Director of Sales and Management
      • Aug 2012 - Present
      • Las Vegas, Nevada, United States

      With over 8 years of experience in the private education business sector, I have many skills to offer new prospective employers. I have managed multiple locations of a tutoring center franchise with responsibilities covering all aspects of the day to day operations, from sales and marketing, to education and customer service, general management, and human resources. I have traveled to franchise locations in other states to help manage, train, and improve their operations. I have also hosted franchisees and directors-in-training on behalf of the corporate office in my active centers, helping to enrich and train them in their knowledge of corporate operations to implement in their own locations.I am a highly motivated and highly ethical worker, and I strive to do the best I can daily. I know how to make customers feel welcome and taken care of, and I know and understand all of the inner workings of the operations of this business from managing customer accounts to retention of clients. I believe I am a servant leader and I believe my employees are the backbone of my success. I put others before myself for the success of the team. I operate under corporate protocols which are implemented and supported, with a focus on policies, procedures, and purpose-driven support daily. I am fully capable of multi-tasking, running daily operations, and troubleshooting any problems that may arise. I look forward to exploring the opportunities that your organization may have to offer me in my search for growth and opportunity!

Education

  • 2020 - 2021
    Grand Canyon University
    Bachelor's degree, Business Administration, Management and Operations
  • 2014 - 2016
    Grand Canyon University
    Bachelor's degree, Secondary Education and Teaching
  • 2010 - 2012
    Hopkinsville Community College
    Associate of Arts - AA, General Studies
  • 2010 - 2012
    Hopkinsville Community College
    Associate of Science - AS, Mathematics

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Management Consulting”

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