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Bio

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Jessica Rose is a seasoned customer service professional with over 16 years of experience in managing customer relationships, sales, and operations. She has a strong background in QuickBooks and has successfully trained employees to enhance customer satisfaction. Currently, she serves as a Branch Administrator at Spectra Gutter Systems.

Experience

  • Spectra Gutter Systems
    • Raleigh, North Carolina, United States
    • Branch Administrator
      • Jun 2023 - Present
      • Raleigh, North Carolina, United States

    • Customer Service Manager
      • Mar 2007 - Nov 2023

      Job responsibilities include customer service, selling swimming pools,answering phones,warranty work,water analysis,ordering stock,organizing service workers schedules, pool maintenance, shipping and receiving,trouble shooting,maintaining business in the absence of store manager.

    • Bridal Consultant
      • Apr 1987 - Aug 2000

Education

  • 2012 - 2015
    Johnston Community College
  • 1987 - 1990
    Harnett Central High School

Suggested Services

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Industry Focus. “Retail”

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