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Bio

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Jessica O'brien is a seasoned HR professional with extensive experience in business transformation, coaching, and mentoring. She holds a CIPD Level 5 qualification and a Postgraduate degree in Coaching and Mentoring from the University of Warwick. With a strong background in HR, Jessica has worked with various organizations, including Transport Design International, Idea Catalyst Group (ICG), Affinity Network Limited, Health Assured, Fortress Recycling, The Di Bridges Partnership, Playfair & Co, Royal Life Saving Society UK - RLSS UK, and HSBC Global Banking and Markets.

Credentials

  • Chartered Institute of Professional Development
    Heart of Worcestershire College
    Jun, 2017
    - Apr, 2026

Experience

    • Head of Business Transformation
      • Apr 2024 - Present

    • Head of Transformation
      • Jul 2022 - May 2024

      Overall business strategy, covering People, Marketing, Finance and Digital Development.

    • Head of People Experience
      • Feb 2020 - Jun 2022

      ICG provide business transformation services in People experience, Digital, Finance and Sales & Marketing.In my role as Head of People Experience, I help each company implement the following;People StrategyOrganisational designTraining developmentEmployer brandingBenefits portfolioCoaching & Mentoring

    • People Experience Manager
      • Sep 2018 - Feb 2020

    • Human Resources Executive
      • Jun 2016 - Sep 2018

  • Affinity Network Limited
    • Oxford, United Kingdom
    • Account Manager - Employee Benefits
      • Feb 2015 - Aug 2016
      • Oxford, United Kingdom

      Affinity Network Limited is a dedicated family care and coaching consultancy, assisting clients to attract, retain and support talented employees and help maintain a harmonious balance between work and family life.

  • Health Assured
    • south of england
    • Account Manager - Employee benefits
      • Jul 2013 - Feb 2015
      • south of england

      Responsible for over 300 corporate accounts in the south of England. Including top brands in fashion, sports and TV. Specialising in employee welfare and key talent retention.

    • Account Manager - Business Services
      • Feb 2012 - Jul 2013
      • warwick

      Increased Fortress' recycling figures by 30% since February 2012 - Providing cost saving and carbon efficient strategies for our clients to help them achieve a carbon neutral status. Saving the planet one milk bottle at a time!Project managed new food recycling service rolled out early 2013!

    • Talent Researcher - Luxury Retail Head Hunting
      • 2011 - Apr 2012
      • the cotswolds

      The Di Bridges Partnership is a unique boutique headhunting firm specializing in Fashion, Luxury and Lifestyle.

  • Playfair & Co
    • Melbourne Area, Australia
    • Sales Manager
      • Feb 2010 - Jul 2011
      • Melbourne Area, Australia

      Playfair is a direct marketing and sales company. Playfair has office's across Australia and NZ based in Melbourne, Sydney, Brisbane & Wellington. They have consecutively received recognition for being in the top 10 sales and marketing companies throughout 2010 & 2011 and received Best new marketing company in 2010.Presented with a Team manager award and in turn was rewarded with a four week trip to Sweden and the UK. Which I used to connect with and learn from our offices in those countries.

    • Executive Secretary
      • Nov 2005 - Sep 2008

      Excellent charity working with Children and adults teaching them valuable Lifesaving skills in and out of the water. See the fantastic work that they do here http://www.lifesavers.org.uk/index.php?option=com_joomdragdrop&view=custom&Itemid=417

    • Investment Accounts Exec
      • Jan 2005 - Nov 2005

    • Sales Accounts and Marketing Exec
      • Dec 2003 - Dec 2004

Education

  • 2019 - 2020
    University of Warwick
    Postgraduate, Coaching and Mentoring
  • 2016 - 2017
    Heart of Worcestershire College
    CIPD Level 5, Human Resource Management
  • Chipping Campden Languages and Technology College
  • Chipping Campden Secondary School

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Urban Transit Services”

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