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Jessica Jordan

Application Specialist at <span class="not-italic font-text_font lg:text-[18px] text-[16px] font-bold claimed">Change Healthcare</span>
Intro Book
Jessica Jordan is a seasoned professional with 10+ years of experience in non-profit administration, research, and customer support, holding a Master's degree in Human Services and a Bachelor's Science in Management Sciences.
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Location
Baltimore, Maryland, United States, US
Skills
  • Database Auditing
  • Quantitative Research
  • Qualitative Research
  • Non Profit Administration
  • Personal Effectiveness
  • Show all
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Bio

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Jessica Jordan is a seasoned professional with expertise in database auditing, quantitative and qualitative research, and non-profit administration. As an Application Specialist at Change Healthcare, she has provided high-quality, client-focused service for over eight years, resolving medical applications and managing daily contact with select members. Her experience spans multiple industries, including healthcare and education, where she has held roles as an Enrollment Specialist, Case Manager, and Gift Processor. Jessica holds a Master's degree in Human Services from the University of Baltimore and a Bachelor of Science in Management Sciences and Quantitative Methods from Coppin State University. Her skills in problem analysis, customer support, and personal effectiveness have been refined through her work in various sectors. With a strong educational foundation and diverse professional experience, Jessica is well-equipped to drive results in a range of settings. Currently based in the Baltimore, Maryland area, Jessica continues to grow professionally, leveraging her expertise to drive positive impact in her community.

Experience

  • Change Healthcare
    • Baltimore, Maryland Area
    • Application Specialist
      • Sep 2015 - Present
      • Baltimore, Maryland Area

      Provides high quality, client focused service by using knowledge of local, state and federal programming to resolve medical applicationsDocuments and updates daily contact of select member(s) of assigned application—i.e. application evidence requirements, medical conditions, beneficiary, demograp...

  • Health Care Access Maryland
    • Enrollment Specialist
      • Feb 2014 - Present
  • People Encouraging People
    • Case Manager
      • Jan 2011 - Jan 2014
  • Coppin State University
    • Gift Processor
      • Jan 2009 - Jun 2010

Education

  • 2005 - 2008
    Coppin State University
  • 2009 - 2011
    University of Baltimore

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Healthcare, Education Management, and Nonprofit Organization Management.”

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