Bio
Credentials
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Learning Canva
LinkedInJul, 2020- May, 2026 -
Business Process Improvement
LinkedInMay, 2020- May, 2026 -
Social Media Marketing: Managing Online Communities
LinkedInApr, 2020- May, 2026
Experience
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Sr. Operations Manager, Space & Sponsorship
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Nth Degree
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Boston, Massachusetts, United States
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Sr. Operations Manager, Space & Sponsorship
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Sep 2013 - Present
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Boston, Massachusetts, United States
• Manage a team of Space and Sponsorship Sales Administrators who support a team of 5 Sales Managers and the VP of Strategic Services & Accounts• Facilitate the contracting, invoicing and collections process for nearly $100,000,000 in sponsorship revenue annually• Responsible for Post Event data analysis reporting and graphics• Works with the company management team on the writing of process documentation• Liaise with the Client and their legal team on edits and updates for all space and sponsorship-related contracts• Management of Salesforce database customization through a third party• Trains administrators, sales, expo and accounting teams on new technology• Works with the Vice President, Technology to make sure we are GDPR (General Data Protection Regulation) compliant• Understand the Clients reporting needs and customize dashboards and reports• Collaborate with the internal Finance team in matters of International Finance, especially about in-country taxes and reporting• Awareness and evaluation of emerging technologies and systems• Review contracts and SOW’s as they pertain to Space and Sponsorship Sales• Set up project databases• Communicate with contracted exhibitors and sponsors: welcome exhibitors and sponsors via email, inform them of deadlines and continue communication as needed
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Zed Ink, Inc.
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Venice, CA
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Production Department Coordinator
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May 2010 - Aug 2013
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Venice, CA
• Provided the Head of Production support including, but not limited to, managing the department as necessary• Coordinated schedules, payment paperwork, timesheet entry, and project costs • Monitored and tracked department expenses and expenditures (travel, deal memos, purchase orders and reconciliation)• Developed schedules and status reports; acted as an internal liaison within the production department between the head of production, both internal and external producers, finance and administrators• Coordinated in multiple and varied areas with the creative, production and finance departments, independent contractors, and vendors, including freelance inductions and project kick-off meetings• Directed the opening of project files: served as lead including informing team personnel of project tasks, material and projected hours and ensuring adherence to the same• Lead bi-weekly project status meetings and monthly Production Finance meetings• Administrated Zed’s internal server-based Project Costing and Management system (PROCIM) and provided training/troubleshooting• Reconciled all production projects with the production department, finance department and vendor partners• Managed the database and server, provided logistical support and resources to producers and served as the travel coordinator
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KG MULLEN INC
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Culver City, California, United States
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Executive Assistant to the President
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Mar 2009 - Oct 2009
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Culver City, California, United States
• Coordinated and managed the daily calendar, personal travel, and itineraries of the President • Managed rental properties, including leases, eviction notices, grounds maintenance, loan modifications, and legal proceedings• Oversaw the on-site worker’s employee information, Workman’s Comp, policies and procedures, and assisted the Safety Officer in implementing OSHA guidelines
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THE CORNICHE GROUP, INC.
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West Hollywood, California, United States
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Project Manager & Event Coordinator
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Jul 2006 - Oct 2008
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West Hollywood, California, United States
• Key liaison to Major League Baseball in securing all accommodations for the 2006 and 2007 World Series• Coordinated the 2007 and 2008 Reviving Baseball in Inner Cities Annual Hall of Fame Dinner & Awards at Universal Studios, Hollywood• Managed all charity solicitations, raising over $250,000 for charities• Implemented, developed and maintained an internal database• Designed and developed marketing materials, operational guidelines, art directed the bi-annual newsletter• Redefined corporate identity and procured advertising revenue• Introduced new strategies for state-of-the-art IT solutions• Led the effort to re-design the company website to increase the company’s ROI
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Irwin Naturals
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Culver City, California, United States
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Executive Assistant to the Vice President of Direct Response Marketing
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May 2005 - Nov 2005
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Culver City, California, United States
• Assisted the restructure of the Dual Action Cleanse campaign, grossing over 200 million dollars to date • Proofread marketing materials, including consumer labels, print ads, telemarketing scripts, flow charts, and product offers• Monitored customer inbound recorded calls for quality assurance and ensured customer satisfaction and cost efficiencies• Assisted in web content management including SEO, SEM, affiliates, and weekly updates• Oversaw organization of critical path objectives
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C Spot Run Productions
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El Segundo, California, United States
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Direct Response Marketing and Production Coordinator
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Feb 2003 - Nov 2005
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El Segundo, California, United States
• Co-managed the production of 22 short-form commercials and three 30 minute long-form infomercials• Oversaw all areas of non-union production including crew, talent, equipment, travel, craft services, wardrobe, and make-up• Coordinated, interviewed, and recruited testimonial groups; coordinated releases, wardrobe, before and after photographs, and interviews• Monitored progress over six to eight weeks, encompassing counselling and product distribution• Assisted in the execution of building seamless infrastructures for Direct Response campaigns, including proofreading of marketing materials, web design and functionality, inbound telemarketing and customer service scripts and monitored inbound customer calls• Assisted in maintaining television media, web and radio reporting, and product inventory• Managed accounts payable, accounts receivable, and general office functions• Continued contract work with the company through December 2010
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Education
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1997 - 2001Fitchburg State University
Bachelor of Science, Mass Communications
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