Experience

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  The ONE SOURCE Companies

  • Wallingford, CT

  • Account Coordinator

    • Mar 2019 - Jun 2020
    • Wallingford, CT

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  A1 Services

  • Meriden CT

  • Administrative Assistant Bookkeeper

    • Nov 2017 - Apr 2018
    • Meriden CT

    Manages all AP and AR for company vendors.

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  Servpro of Meriden

  • East Haven, CT

  • Scheduling Coordinator

    • Jul 2015 - Nov 2017
    • East Haven, CT

    • Organize and manage a daily production schedule• Manages 20 + crew members• Coordinates third party subcontractors• Works with Dropbox, Microsoft Outlook & Google Drive• Handles customers questions about production projects• Works closely with office staff to accommodate customers appointments• Able to schedule and dispatch emergencies• Able to read Xactimate estimates• Familiar with construction terminology• Knowledgeable of cleaning restoration/water/fire services• Familiar working with insurance companies and adjusters• Able to navigate through company programs and software• Enforces company policies

• 

  First Service Networks

  • Meriden CT

  • CSR

    • Jul 2014 - Aug 2015
    • Meriden CT

    • Responds to high volume phone calls and emails• Accommodates VIP client's needs• Able to navigate through third party websites/portals• Prepared large number quotes for VIP clients• Knowledgeable of maintenance - HVAC, Electrical parts, handyman, painting• Manages multiple emergency service calls at once• Comfortable working with purchase orders and invoicing• Able to coordinate and dispatch service calls for HVAC, electrician, plumbers & handyman

• 

  Holiday Inn Express

  • Meriden, CT

  • Front Desk Hospitality

    • Mar 2009 - Nov 2014
    • Meriden, CT

    • Understanding of Opera software• Accommodating customers' needs• Money management• Helped manage AR accounts• Coordinated social events such as weddings & reunions• Data Entry