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Jessica Friedlander is a seasoned writer and editor with expertise in social media, copywriting, and content creation. With 5+ years of experience as a Senior Manager at Volunteer New York! and previous roles at Boredom Therapy, Hudson Valley Magazine, and Marist College, she has honed her skills in managing teams, creating engaging content, and driving social media growth. Jessica holds a Bachelor's Degree in English (Writing) and Fine Arts (Studio Painting) from Marist College.

Credentials

  • Editing and Proofreading Made Simple
    LinkedIn
    Sep, 2018
    - Apr, 2026
  • Figuring Out Your Next Move
    LinkedIn
    Sep, 2018
    - Apr, 2026
  • Duolingo Spanish Fluency: Intermediate (Estimated)
    Duolingo
    Aug, 2016
    - Apr, 2026
  • Youth Mental Health First Aid
    National Council for Mental Wellbeing
    May, 2023
    - Apr, 2026

Experience

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Senior Manager, Community Engagement
      • Aug 2023 - Present

    • Manager, Volunteer & Nonprofit Engagement
      • Feb 2019 - Aug 2023

      I connect local do-gooders with nonprofit organizations in need.I also maintain a comprehensive database of volunteer opportunities; build and edit newsletters; foster relationships with new and existing nonprofit partners; supervise volunteer Placement Specialists and conduct consultations; prepare statistical reports; manage the Youth Outreach Program, Youth Volunteer Guidebook mobile app, and Be the Change presentations; lead the Rockland Advisory Council; and assist with events and community days of service.

    • Volunteer
      • Jul 2018 - Present
      • Rye, New York

      Create and manage social media sites, assist curator in promoting and organizing events, take photographs, perform trail maintenance, and provide guidance to park guests as needed.

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Managing Editor
      • Jun 2017 - Jul 2018

      • Directed team of seven editors and writers to publish editorial content for more than two million daily users of BoredomTherapy.com and its sister properties.• Pitched and edited 50+ trending stories, videos, and slideshow galleries per week.• Directed workshops and best practices guides to establish and strengthen product and company branding.• Developed and implemented strategies to improve pageviews per session, resulting in a 27.3% increase in six months (January-June 2018).• Analyzed site metrics and collaborated with content strategy, data, advertising, partnerships, and product development teams to create new verticals and improve search engine optimization (SEO) and virality on social networks.• Elected Team Representative to lead eight department managers in proposing improvements to company’s operations, communication, and culture.

    • Editor
      • Aug 2016 - Jun 2017

      • Managed team of five writers to publish editorial content for more than two million daily users of BoredomTherapy.com and its sister properties.• Pitched, produced, wrote, and edited trending stories, videos, and slideshow galleries.• Developed official editorial style guide to establish and strengthen company branding.

    • United States
    • Book and Periodical Publishing
    • 1 - 100 Employee
    • Digital Editor
      • Dec 2012 - May 2016

      Directed the launch of and managed content of award-winning, regional lifestyle publication’s site, www.hvmag.com, to improve user experience (UX) and expand the company’s reach. Experience includes: • Assigning, writing, editing, and producing regular feature articles and blog posts. • Writing and digitizing print material. • Designing, writing, editing, and marketing weekly and monthly e-newsletters for 30,000 cumulative subscribers. • Launching and managing the brand’s social media platforms (Facebook, Twitter, Pinterest, YouTube, Google+, and Instagram) for 60,000+ collective followers. • Developing and implementing search engine optimization (SEO) and keyword strategies. • Analyzing metrics from Google Analytics, Facebook Insights, and Twitter Analytics to develop best practices strategies and provide weekly reports to editorial, marketing, sales, and digital teams. • Managing business listings and popular online events calendar. • Hiring, training, and supervising interns, freelance writers, and bloggers; established brand’s digital internship program.Assisted in the launch of sister sites for Westchester Magazine (www.westchestermagazine.com), Delaware Today (www.delawaretoday.com), and Main Line Today (www.mainlinetoday.com), as well as provided content and development assistance to the new site of parent company Today Media (www.todaymediainc.com).Collaborated with editorial, creative, sales, marketing, and circulation teams on a daily basis, including production of branded content and sponsored posts for the site’s clientele; direction and design of contests; and assistance with corporate events such as Best Of Hudson Valley®, Burger & Beer Bash, and Excellence in Nursing Awards.Specialties include social media marketing, e-newsletter marketing, and copyediting.

    • Assistant Editor
      • Mar 2008 - Dec 2012

      Pitched, wrote, and edited articles for monthly lifestyle regional publication; assisted Creative Director in conceptualizing, writing, styling, and modeling for photo shoots, especially fashion; executed copyediting and fact-checking tasks daily.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Internship Coordinator, Hudson River Valley Institute
      • Sep 2006 - May 2007

      As “Sergeant Major” to Executive Director Dr. Jim “Colonel” Johnson, managed and directed team of student researchers and edited essays for publication in semiannual scholarly journal, Hudson River Valley Review.Edited articles for monthly newsletters, digitized Hudson River Valley Review content for Web archives, and published essay in the Hudson River Valley Review entitled “Mastering the Hudson: A Study of Thomas Cole and His Lasting Impression on the Hudson River Valley.”

    • Resident Assistant, Office of Housing & Residential Life
      • Aug 2005 - May 2007

      Planned monthly educational and social programs for second-year college students. Provided counseling and guidance, mediated disputes, and resolved building concerns on a daily basis. Produced specialized training programs for fellow Resident Assistants.Named Resident of the Month for cheerful disposition, engaging programs, and creative community-building efforts.

  • Marist College
    • Poughkeepsie, NY
    • Desktop Support, Donnelly Hall Computer Lab
      • Aug 2003 - May 2005
      • Poughkeepsie, NY

      Managed weekend operations of 24/7 computer lab in collaboration with IT Help Desk Manager; assisted students with hardware and software issues; serviced hardware when needed.

Education

  • 2003 - 2007
    Marist College
    Bachelor’s Degree, English (Writing), Fine Arts (Studio Painting)

Suggested Services

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Industry Focus. “Writing and Editing”

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