Experience

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  Heighton Auto Group

  • Kingston, Ontario, Canada

  • Executive Assistant

    • Nov 2021 - Present
    • Kingston, Ontario, Canada

    As an Executive Assistant, my role is pivotal in providing high-level administrative support to the General Manager and Senior-Level Executives within our organization. I serve as a crucial link between the Executives I support and the rest of the company, handling a variety of tasks to ensure their workflow runs smoothly and efficiently. I manage the General Manager's schedule, coordinating appointments and meetings. This involves organizing and prioritizing their calendar to optimize their time and ensure they're prepared for upcoming engagements. This includes handling all aspects of travel planning, including booking flights, hotels, and transportation for business trips.I draft, edit, and proofread various documents, including correspondence, reports and memos. Attention to detail is crucial here to ensure accuracy and consistency in all written communications. I also act as the primary point of contact for all communications with the General Manager. My communication skills are essential in conveying messages accurately and professionally. In addition, I maintain organized records, files, and databases, both electronic and physical, ensuring easy access and confidentiality. I handle payroll reports for our internal staff, maintain purchase records and am responsible for ordering materials and supplies on behalf of the business. This includes building and maintaining positive relationships with many vendors. My professionalism and interpersonal skills are essential in representing the Executive team and fostering productive collaborations.Overall, my role as an Executive Assistant is multifaceted and demanding, requiring strong organizational skills, discretion, and the ability to thrive in a fast-paced environment. My contributions are instrumental in enabling the Executives I support to focus on their core responsibilities and strategic objectives, ultimately driving the success of the organization as a whole.

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  Tozer Heating & Air Conditioning Ltd.

  • Kingston, Ontario, Canada

  • Administrative Assistant

    • Oct 2020 - Nov 2021
    • Kingston, Ontario, Canada

    Wears many hats in order to support the success of a small business including administration, health and safety, and Human Resources. Main contact for the business, handling all inbound and outgoing phone calls and emails. Organizes and manages scheduling for all work crews and management. Responsible for invoicing and asset management including financial transactions and cash. Capable of ordering product directly from wholesalers and creating quotes for clients to complete requested work. Responsible for all file management and built a digital client database for the company. Initiated and implemented a workplace health and safety program for the business. Active Health & Safety representative for the company, completing regular health and safety inspections and audits to identify actual and potential workplace hazards. Conducts team heath and safety meetings and makes recommendations to management about health and safety in the workplace.Assisted in the implementation of the business Human Resources program, creating official Tozer documentation surrounding policies, an employee handbook, and documented training.

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  BMO Financial Group

  • Kingston, Ontario

  • Customer Service Representative

    • Mar 2019 - Jul 2020
    • Kingston, Ontario

    Representative responsible for supporting customer requests related to banking services. Proactively identifying customer needs and initiating referrals to appropriate team members. Independently managing and reconciling transactions for customers, including cash. Support for the branch in operational activities, inventory management, customer applications, service requests, filing, and opening and closing activities. Constantly projecting a professional presence with a passionate commitment for helping customers.

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  Best Buy

  • United States
  • Retail
  • 700 & Above Employee

  • E-Voice Member

    • Aug 2018 - Jun 2019

    Active within store events, helping to coordinate and plan as a member of our E-Voice team. E-Voice is a non-management based employee team designed to plan team building events, employee bonding experiences, and be easily approachable leaders in the store to voice concern or suggestion.

  • Sales Specialist

    • Jul 2016 - Jun 2019

    Sales specialist certified in all major sales departments, including Connected Solutions, Home Solutions, Mobile, and Multi-Channel Sales. Proficient with sales and customer service, point of sale systems, booking appointments, organizing quotes, activating and upgrading cellphones, mobile ordering, merchandising, resolving order issues, credit applications, trade in applications, cash accountability, as well as returns and exchanges. Completed Best Buy’s Future Leaders program to strengthen my leadership skills. Learned how to analyze and understand sales figures, effectively communicate, motivate, and encourage my sales team while energetically multi-tasking and maintaining a positive attitude.

  • Apple Master

    • May 2017 - Apr 2018

    Served as an Apple Master for a year term, representing Apple and primarily selling their products in store. Focused on hardware products including iPad, MacBook, iPhone and iMac, and it’s operating systems MacOS and MacIOS. Maintained a positive reputation fostering individuality, creativity, innovation and excellence.

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  Valu-Mart

  • London, Ontario, Canada

  • Cashier Supervisor

    • Aug 2015 - Apr 2016
    • London, Ontario, Canada

    Hired into the role of Cashier Supervisor at the Oxford St. Valu Mart in London, ON. Responsible for opening/closing store, ensuring employees had appropriate breaks, counting tills before and after cashier shifts, and counting the safe. Also responsible for ensuring returns were processed correctly, and that paperwork for tax exemption and all other technical receipts were filed properly. Worked to develop my communication and leadership skills in this supervisory role.

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  Homestead Land Holdings Limited

  • Kingston, Ontario, Canada

  • Rental Consultant

    • Apr 2014 - Sep 2014
    • Kingston, Ontario, Canada

    Worked as a summer student with Homestead Land Holdings at their main office of 80 Johnson St in their Rental department. Processed rental applications, signed leases with tenants, and filed applications and leases. Maintained email communication with applicants and used Microsoft Word and Excel to complete applications and waiting lists.

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  No Frills

  • Kingston, Ontario, Canada

  • Cashier

    • Jun 2011 - Feb 2014
    • Kingston, Ontario, Canada

    Worked as a cashier at a local No Frills in Kingston. Learned the opening and closing processes, the value of punctuality for shifts and breaks, memorized the codes for every produce item in the store, and consistently worked the returns cash.