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Jess Peterkin is a seasoned human resources professional with expertise in employee relations, recruitment, and labor compliance. With a Master of Business Administration and a background in cultural anthropology, she has worked in various roles, including Human Resources Specialist, VP of Administration, and Graphic Designer. She is fluent in English and Spanish and has experience working with diverse populations. Jess has a strong foundation in conflict resolution, having mediated conflicts in her previous roles. She is also skilled in social media marketing, event planning, and fundraising. With her unique blend of business acumen and cultural expertise, Jess is well-equipped to handle complex HR challenges and drive business success. As a Notary Public, Jess has demonstrated her commitment to serving others and upholding the law. She is a dedicated and results-driven professional with a passion for making a positive impact in her community.

Credentials

  • Notary Public
    North Carolina Department of the Secretary of State
    Jun, 2020
    - May, 2026

Experience

  • Southeastern Healthcare of NC
    • Raleigh, North Carolina, United States
    • Human Resources Specialist
      • Nov 2021 - Present
      • Raleigh, North Carolina, United States

      • Employee & Labor Relations: Conduct workplace investigations, complete employment verification requests; Orchestrate the grievance process by offering solution-based conflict resolution.• Recruitment & Acquisition: Secure quality talent by networking, attending job fairs, and establishing & maintaining connections with NC Works, Community Colleges, and other organizations• Onboarding & Deployment: Execute hiring process & orientation (write offer letters, send & review job descriptions, send, review & upload onboarding documents & policies)• Leave Administration: Coordinate leave programs and policies in accordance with applicable federal and state employment laws (Worker’s Compensation, FMLA, ADA, USERRA, Pregnancy Discrimination Act, etc.)• Policy Compliance: Review and modify all policies to ensure compliance with OSHA and all local, state and federal labor regulations.

  • Reliable Home Solutions
    • Raleigh, North Carolina, United States
    • VP of Administation
      • Aug 2020 - Apr 2022
      • Raleigh, North Carolina, United States

      • Human Resources (Recruitment/Marketing, Interviewing, Onboarding, Benefits Management)• Accounts Payable (Ensure bills are entered & paid from the correct account)• Payroll (Code time for appropriate jobs, accounts, and WC codes)• Office Management (Order office supplies, and HVAC equipment)• Scheduling clients’ & 3rd party accounts’ service, maintenance & installation appointments, as well as new construction appointments.• Receive payments

  • Bright Hope Divine Holy Church of God
    • Raleigh, North Carolina, United States
    • Graphic Design Consultant & Administrator
      • Jun 2012 - Jan 2021
      • Raleigh, North Carolina, United States

      • Graphic Designer & Social Media Marketing (Created flyers & all major conference publications, Managed Facebook Page)• Website Manager (Created content for the website, designed the website, researched & maintained secure payments)• Zoom Administrator (Managed security, ensured audio-visual components were correct, trained seniors, cloud storage management, edited audio & video and uploaded to website)

  • Graphic Soul
    • Raleigh-Durham, North Carolina Area
    • Graphic Designer
      • Jun 2012 - Jun 2018
      • Raleigh-Durham, North Carolina Area

      Develop creative design for marketing packages, including print materials, brochures, banners and signs as well as maintain the clerical & administrative duties

    • United States
    • Government Administration
    • 700 & Above Employee
    • Recreation Leader
      • Feb 2005 - Feb 2014

      • Registered patrons for programs & received payments using CLASS Software• Booked & amended building rentals & contracts for patrons as well as organizations• Balanced accounts and made daily deposits• Developed marketing publications for events & programs as well as managed social media & website

    • Specialized Recreation Bowling Instructor
      • Oct 2008 - Jul 2013

      Mediated conflict/resolution of issues among participantsAided and encouraged participants in bowlingAssisted in billing

    • Clerical Assistant IV
      • Feb 2010 - Aug 2010

      Balanced and analyzed accountsCompleted summer camp and school program registrationsCreated and managed payment plansFacilitated consumer relations for Spanish speaking clientele

    • Language & Culture Assistant (Auxiliar de Conversación y Cultura)
      • Oct 2011 - Mar 2012
      • Málaga, Spain

      Prepared and implemented lesson plans covering required course topics and immersed students in unfamiliar cultures by devising hands-on activitiesPromoted effective verbal and written communication through listening, speaking, reading and writing practice

    • Intern
      • Feb 2011 - May 2011
      • Cary, North Carolina

      Assisted in Event Planning & PreparationMaintained company’s Facebook accountMaintained communication with membersPerformed administrative/clerical duties

  • Peace College
    • Raleigh-Durham, North Carolina Area
    • Resident Assistant & Head Resident
      • Aug 2008 - Dec 2009
      • Raleigh-Durham, North Carolina Area

      Served as liaison between residents and Director of Residence LifeAdministered personal staff of Resident AssistantsProgrammed staff meetings, hall events, and campus-wide eventsInterviewed new candidatesEnforced policies and documented violationsConducted health and safety inspections

Education

  • 2022 - 2024
    University of North Carolina Wilmington
    Master of Business Administration - MBA
  • 2007 - 2011
    William Peace University
    B.A., Anthropology, Spanish, concentration: Latin American Studies & Cultural Anthropology
  • 2010 - 2010
    Central College
    Bachelor’s Degree, Spanish

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Human Resources and Staffing”

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