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Bio

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Jess A. Henderson is a seasoned professional with 15+ years of experience in various roles, including Production Manager, Executive Account Manager, Account Manager, Human Resources Manager, Sales Manager, and Customer Service Representative. He holds a Bachelor of Business Administration (BBA) from Faulkner University and an Advanced Diploma from Morgan Academy.

Experience

  • UFP Packaging
    • Grandview, Texas, United States
    • Production Manager
      • May 2023 - Present
      • Grandview, Texas, United States

    • United States
    • Packaging & Containers
    • 1 - 100 Employee
    • Executive Account Manager
      • Apr 2020 - Jun 2023

    • Account Manager at Ongweoweh Corp.
      • Jul 2019 - Apr 2020

    • Isagenix
      • Apr 2013 - Jun 2023

      Sharing products that can change lives.

  • Point University
    • West Point, GA
    • Enrollment Data Specialist
      • Aug 2017 - Jul 2019
      • West Point, GA

      Increase the efficiency and data accuracy of the Enrollment department. Daily, weekly, and monthly reporting and analytics as well as maintenance of admission database CampusNexus. Working in conjunction with the IT Office to ensure CampusNexus is properly functioning, being updated, appropriate processes are being followed, and data is accurate and up-to-date.-Processing new leads, duplicate leads, and other imports into CampusNexus-Following up on activities and processes for students in CampusNexus including letters printed, status updates, etc.-Maintaining the Applicant Progress Monitor (APM)-Reporting for multiple departments-Ensuring dashboards and enrollment data are accurate and up-to-date-Preparing, running, and analyzing reports both canned and ad hoc-Campus Nexus SME and trainer for new users-Scanning admission materials from applicants as needed and assisting office coordinator with document process, data, and general activities-Assisting enrollment teams with recruiting events

    • United States
    • Packaging & Containers
    • 300 - 400 Employee
    • Human Resources Manager
      • Oct 2016 - Apr 2017

    • Sales Manager
      • Oct 2015 - Oct 2016

      - Prospecting of leads and cold calling to build a sales pipeline- Face to face customer meetings- Retention and growth of current customer base- Price negotiation- Custom design pallets to exceed customer needs and expectations- Work closely with operational and logistical staff to ensure customer needs are met on time.

    • Sr Customer Service Rep
      • Jan 2000 - Oct 2015

      I act as the initial contact with the customer. I handle cashier responsibilities, bill inquiries and complaints, take applications for service, handle non-pay reconnects and make appropriate arrangements, handle telephone calls and make adjustments to accounts.

Education

  • 2008 - 2010
    Faulkner University
    Bachelor of Business Administration (BBA), Business Administration and Management, General
  • 1989 - 1995
    Morgan Academy
    Advanced Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
  • 2018 -
    Point University
    B.A., Christian Ministries
  • Meadowview Christian

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Management Consulting”

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