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Jerry Cohen

Quality Assurance Team Lead at <span class="not-italic font-text_font lg:text-[18px] text-[16px] font-bold claimed">Cognizant</span>
Intro Book
Experienced project and program management professional with a strong background in business analysis and software project management.
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Location
Marietta, Georgia, United States, US
Skills
  • Integration
  • Program Management
  • Project Management
  • Business Analysis
  • Change Management
  • Show all
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Bio

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Jerry Cohen is a seasoned project and program management professional with 15+ years of experience in leading cross-functional teams, driving business growth, and delivering successful projects in various industries. He has a strong background in business analysis, change management, and software project management.

Experience

  • Cognizant
    • Greater Atlanta Area
    • Quality Assurance Team Lead
      • Mar 2015 - Present
      • Greater Atlanta Area

      Engaged in Project with Cox Communication as a Technical Test lead

  • Direct Communications Specialists, LLC
    • Greater Atlanta Area
    • Senior Consultant
      • Jul 2009 - Present
      • Greater Atlanta Area

      Consultant and Analyst for a wide variety of contact center clients. Providing dramatic improvements in operations and results through the use of technology and processes.

  • Strategic Products and Services (SPS)
    • Greater Atlanta Area
    • Senior Analyst
      • Mar 2011 - Dec 2013
      • Greater Atlanta Area

      Enaged in Project with Cox Communication as a Technical Test lead

  • Bank of America
    • Change Manager
      • Jun 2010 - Mar 2011

      Responsible for multiple projects involving Contact Centers, VOIP and VRUs

  • SunTrust Bank
    • Business Analyst
      • 2003 - 2005

      Planned, deployed and supported the implementation of Avaya's Interaction Center and Operational Analyst across 5 call centers

  • Hewlett-Packard
    • Solution Architect
      • 2000 - 2003

      Defined, designed and deployed next generation messaging systems for carriers and cloud based service providers.

  • Southern Company
    • Solution Architect
      • 1985 - 2000

Education

  • 1995 - 1996
    Georgia Tech Management Institute
  • 1976 - 1980
    Georgia Institute of Technology

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Computer and Network Security”

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