Experience

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  Lloyds Banking Group

  • London

  • Independent Management consultant & "Analytics Translator"

    • Nov 2022 - Present
    • London

    𝐌𝐋/𝐀𝐈:✔ Use ML/AI to improve customer service efficiency & efficacy via demand forecast and demand-supply matching for call centers. ✔ Use ML/AI to boost efficiency & efficacy in customer risk monitoring and Fraud protection.𝐃𝐚𝐭𝐚 𝐬𝐜𝐢𝐞𝐧𝐜𝐞 𝐚𝐧𝐝 𝐬𝐭𝐫𝐚𝐭𝐞𝐠𝐲:✔ Impact of customer service (good/bad...

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  The AA

  • Independent Strategy consultant

    • Apr 2022 - Jul 2022

    P&C strategy following the introduction of the General Insurance Pricing Practices (GIPP) in Jan 2022. Market and Profit Pools impact.

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  Candesic

  • Independent Transformation and Management Consultant

    • Jan 2021 - Sep 2021

    Commercial Due Dilligences

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  HSBC

  • London, UK + Paris, France

  • Independent Transformation and Management Consultant

    • Jun 2014 - Nov 2020
    • London, UK + Paris, France

    HSBC Group Insurance, Global Products: Multiple contracts - Senior problem-solver, up to and including the Group Insurance ExCo e.g.✔ Strategy topics: Distribution; Support the rethink of global commercialization efforts✔ Target Operating Model: change the product development model (central vs lo...

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  Blockchain Solutions

  • Paris, France

  • Partner (2016-2018)

    • Nov 2016 - Jul 2018
    • Paris, France

    Nov 2016 - July 2018✔ Consulting and innovation-lab boutique set-up to explore the potential of blockchain technology✔ Contracts with LabChain = the French Financial blockchain consortium (i.e. CDC, BNP Paribas, BPCE, SocGen, AXA, CASA, MAIF, Banque Postale, Aviva, CNP)

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  Friends Life

  • United Kingdom
  • Financial Services
  • 200 - 300 Employee

  • Director, Group Strategy

    • Feb 2014 - May 2014

    ✔ Seconded to lead the 2014 annual strategy run for the Group i.e. Pension / Retirement, Protection, Corporate Benefits and Heritage businesses in the UK, along with the international business

  • Director - Products & Pricing, Strategy, Marketing

    • May 2012 - Jan 2014

    ✔ Member of the Executive Committee - International division✔ Member of the Investment Committee - International division✔ Director – UK-offshore sales (additional role = 6-month cover in H2 2012): delivered 105% of target✔ Brought in to design a turnaround strategy for the business (including the Ultra High Net Worth Lombard Insurance in Luxembourg, as well as a JV in Malaysia). The business was facing declining margins while running a high-level of regulatory risk✔ Managed a team of ~100 individuals across 4 countries. Increased the Employee Engagement Score by +50% and won the team of the year award for 2013✔ Restructured, transformed and reorganized the products, pricing, and Marketing team✔ Implemented “top of class” processes in Product Development and Brand & Marketing activities ✔ Managed exit from markets and Business lines ✔ Identified and fixed flaws in existing products, Designed new products & propositions✔ Managed backbook & customer base for value generation by leveraging analytics & insights

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  Mastercard // FriendsLife (now Aviva)

  • London, United Kingdom

  • Independent Strategy Consultant

    • Apr 2010 - May 2012
    • London, United Kingdom

    ✔ MasterCard - Payments & eCommerce: post-acquisition recommendations for maximizing value of the DataCash business✔ Friends Life Group - multiple projects: turnaround strategy for the International business; strategy of the UK business post-merger with AXA-SunLife; project to extract value f...

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  Lloyds Banking Group - Retail Banking

  • London, United Kingdom

  • Head of Customer Strategy & Strategic Analytics

    • Jul 2009 - Apr 2010
    • London, United Kingdom

    ✔ LBG had ~30m UK customers (half the UK population) creating both opportunities and challenges✔ Main priority: elaborate the new strategy for the merged bank starting with understanding the merged customer base and how to differentiate the offering. LBG had 30 million customers i.e. half the UK ...

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  Lloyds TSB - Retail Banking

  • London, United Kingdom

  • Head of Strategy & Business Development

    • Oct 2006 - Jul 2009
    • London, United Kingdom

    ✔ Lloyds TSB had about 17 million Retail and Wealth clients including ~12 million current accounts.✔ Managed the strategy and internal consulting team for the Retail Banking part of Lloyds TSB (~10 consultants alumni from McKinsey, Accenture, etc). ✔ Clients were the Managing Directors of the var...

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  Generali

  • UK & Paris, France

  • Director, Operations & Finance – set-up of a new Health Insurance unit (G...

    • Dec 2004 - Jan 2006
    • UK & Paris, France

    ✔ Co-created a new Health Insurance Business Unit: circa 20 M€ revenues. About 30 employees✔ Complete set-up of Operations: recruitment, customer service centre, IT & back office infrastructure, including the administration and claims handling system ✔ Complete set-up of Finance and Reporting...

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  The Boston Consulting Group

  • Paris Area, France

  • Consultant

    • Apr 2004 - Dec 2004
    • Paris Area, France

    ✔ Developed Strategy / Business Plans. ✔ Approached by Generali for an exciting Director role to create a new Business Unit and implement my own recommendations. Left BCG amicably.

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  Siemens Healthcare

  • Erlangen Area, Germany

  • eCRM Manager (Global role)

    • Jul 2002 - Apr 2004
    • Erlangen Area, Germany

    ✔ Defined CRM programs and established the online footprint of Siemens Medical✔ Supported writing the specifications and testing the eCommerce website

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  Siemens Logistics

  • Detroit, USA + Frankfurt, Germany

  • Project Manager & Marketing analyst

    • Nov 2000 - Jul 2002
    • Detroit, USA + Frankfurt, Germany
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  Alexander Proudfoot

  • France

  • Consultant (production / operational performance change)

    • Jan 1999 - Aug 1999
    • France

    ✔ Spent 6 months in a 300-employee casting factory producing aeronautical components. ✔ Reorganized production to achieve 1.8 Million US$ savings / year using tools such as flow charts, Value Stream Mapping, statistical analysis and continuous improvement

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  EDHEC & ESCP Europe Business schools

  • Visiting Assistant Professor (2010-2017)

    • Jan 1960 - Jan 1960

    October 2010 – January 2017✔ Strategy ✔ Capital Markets

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  Algorithmic Trading

  • Design and coding of algorithmic stock picking systems (2014 to present)

    • Jan 1960 - Jan 1960

    January 2014 – Present✔ Stock-picking systems deliver ~15% annualized return with low volatility (Sharpe ~1.0; Sortino ~1.5)✔ ETF-based system delivers ~10% annualized return with volatility < market volatility