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Jennifer Waldie profile image

Jennifer Waldie

Complex Claims Adjuster at Afics
Intro Book
Jennifer Waldie is a seasoned insurance professional with extensive experience in claims management, leadership, and customer service, holding various roles in the US Army Reserves and multiple insurance companies.
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Location
Royal Oak, Michigan, United States, US
Skills
  • Insurance
  • Customer Service
  • Claim
  • Training
  • Leadership
  • Show all
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Bio

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Jennifer Waldie, seasoned insurance professional and seasoned leader, brings a wealth of expertise in claims management, customer service, and team building to the table. With extensive experience in the insurance industry, including stints at Homesite Insurance, Selective Insurance Company, and Farm Bureau Insurance of Michigan, Jennifer has honed her skills in handling complex claims, providing exceptional customer service, and driving business growth through innovative solutions. Her military background, including a tour of duty in Afghanistan, has instilled in her a strong sense of discipline, leadership, and adaptability. Jennifer holds a Bachelor's degree in Business Administration/Management from Baker College and is proficient in multiple software systems, including Xactimate and XactAnalysis.

Experience

  • Afics
    • Complex Claims Adjuster
      • Sep 2023 - Present

    • Senior Field Adjuster
      • Oct 2021 - Present

  • United States Army Reserves
    • Fraser, MI
    • Staff Sergeant / Supply Sergeant
      • May 2001 - Present
      • Fraser, MI

      Served in Afghanistan for a one year period in support of Operation Enduring Freedom. Worked under the direction of the First Sergeant as the Unit Training NCO. Had 3 Soldiers under my direct supervision along with controlling personnel and training files for a unit of 200 Soldiers. The mission...

  • Homesite Insurance
    • Detroit, Michigan
    • Field Claims Adjuster
      • Mar 2016 - Sep 2022
      • Detroit, Michigan
  • Selective Insurance Company
    • Claims Management Specialist
      • Jul 2014 - Sep 2022

      Manage and adjust commercial property claims as well as liability claims.

  • Farm Bureau Insurance of Michigan
    • Home Office
    • Field Claims Representative
      • Mar 2013 - Jul 2014
      • Home Office

      Handles high dollar amount claims from start to finish, made by Commercial and Residential clients for a Michigan based multi-line insurance company. Appointed as trainer for new field representatives and co-workers due to the expansive knowledge of all computer systems used for handling claims a...

  • Michigan Farm Bureau
    • Wixom, MI
    • Inside Claims Representative
      • Aug 2009 - Mar 2013
      • Wixom, MI

      Handles claims from start to finish, made by Commercial and Residential clients for a Michigan based multi-line insurance company. Assigned as Project Manager for numerous technological and cost saving systems providing the best customer service to all clients. Managed claims for myself and my t...

  • Farm Bureau Insurance of Michigan
    • Lansing, MI
    • Auto Claims Technician
      • Sep 2006 - Aug 2009
      • Lansing, MI

      Served as a member of the Central Claims Reporting Unit. This entailed responsibility for assisting Auto Damage Adjusters and providing customer service to insured’s with questions on auto policy and claims. Maintained contact with police agencies in order to process requests for report copies t...

Education

  • 2006 - 2009
    Baker College

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Insurance”

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