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Bio

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Jennifer Tidwell is a seasoned administrative professional with 11+ years of experience in various roles, including receptionist, medical administrative assistant, and sales associate. She holds certifications in nursing assistance and medical office administration, and has expertise in Microsoft Office, data entry, and time management. She has worked in multiple industries, including healthcare, retail, and security, and has developed strong skills in customer service, teamwork, and event planning.

Experience

  • ASC
    • Atlanta, Georgia
    • Receptionist
      • Mar 2013 - Present
      • Atlanta, Georgia

      Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Served as central point of contact for all outside vendors needing to gain access to the building and dispersed incoming mail to correct recipients throughout the office. Supplied key cards and building access to employees and visitors. Made copies, sent faxes and handled all incoming and outgoing correspondence. Organized files, developed spreadsheets, faxed reports and scanned documents. Scheduled appointments, Answered multi-line phone system

    • Receptionist
      • Dec 2012 - Jul 2014
      • Atlanta

  • Dots
    • Morrow, Georgia
    • Sales Associate
      • Apr 2010 - Dec 2012
      • Morrow, Georgia

      Opened and closed the store, which included counting cash drawers and making bank deposits Consulted with customers on the latest styles and trends Processed all sales transactions accurately and in a timely fashion Balanced the needs of multiple customers simultaneously in a fast-paced retail environment Received and processed cash and credit payments for in-store purchases.

    • CNA Extern
      • Aug 2012 - Nov 2012
      • Rex, Georgia

      Provide nursing care in the supervision of RN in line with resident care policies and procedures. Observed and documented patient status and reported patient complaints to the case manager. Protect and support resident rights and assist the individuals to maintain independence. Prepared patient rooms prior to their arrival. Obtain samples, weights, and vital signs of patients Provide scheduled care to the patients. Assisted with adequate nutrition and fluid intake. Administered simple range of motion exercises. Cleaned and organized patients’ living quarters. Positioned residents for comfort and to prevent skin pressure problems. Assisted with transferring residents in and out of wheelchairs and adaptive equipment. Charted daily information on the residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs. Assisted with ADLs. Comforted patients and provided them with reassurance and encouragement. Demonstrated ability to learn new concepts and skills quickly Read and recorded temperature, pulse and respiration.

  • Peachtree Behaviral Health
    • Peachtree City, Georgia
    • Medical Administrative Assistant Extern
      • Jan 2011 - Jun 2011
      • Peachtree City, Georgia

      Recorded and filed patient data and medical records. Wrote clear and detailed clinical phone messages for physicians. Scheduled patient appointments. Accurately entered procedure codes, diagnosis codes and patient information into billing software. Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information Appropriately and correctly identified errors and re-filed denied/rejected claims as they were received from the Patient Account Representative. Confirmed patient information, collected copays and verified insurance. Efficiently performed insurance verification and pre-certification and pre-authorization functions.

    • Office Assistant
      • Feb 2005 - Jun 2010
      • Atlanta, Georgia

  • Rainbow Apparel Co
    • Union city,ga
    • Sales Associate
      • Sep 2004 - Dec 2006
      • Union city,ga

Education

  • 2012 - 2012
    Center for Progressive Training
    Certification, Nursing Assistant
  • 2010 - 2011
    Medtech College
    Diploma, Medical Office Expert/ Administration
  • 2004 - 2006
    Georgia Military College-Atlanta Campus
    Associate of Science (A.S.), Business administration
  • 2002 - 2003
    Atlanta Job Corp
    Diploma, Office Automation

Suggested Services

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Industry Focus. “Retail”

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